Transport Control Tower Manager - Military veterans preferred

Position: Transport Control Tower Manager
Contract Type: Permanent– 40 hours per week? 
Location: Coventry  

Why choose?DHL eCommerce UK?? 

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4^th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!? 

About the role: 

To effectively and efficiently manage the 24/7 Hub Campus Control Tower operations, including the local Linehaul and Collection operations, driver / shunter groups, and Transport Control tower functions in line with the operational core values and in accordance with the principles of the Company ‘Mission Statement’. The TCT Manager plays a crucial role in overseeing and coordinating the central transportation activities of the business.

To motivate, coach and develop the management team to achieve excellence in all areas of the operation.The main role aim is to achieve excellence on standards of service to internal and external customers and to liaise and work with Head of Sortation Manager to ensure that KPI’s and standards are achieved as detailed in the site plan.

?Key Role Responsibilities:? 

• Ensuring that all central Hub Campus transport activities comply with legal and regulatory requirements, including vehicle licensing and drivers' hours rules.
• Manage and control Compliancy Team activity working in close liaison with Fleet Management and Maintenance resources to meet all internal and external audit requirements

• Ensuring all risk assessments, SOM’s and SOP’s are managed and controlled; implementing strategies to minimize risks associated with transportation 
• Making sure that all drivers have the correct, up-to-date qualifications and are following safety regulations 
• Scheduling and coordination of all resources ensuring efficient operation of the depatrtment operation to achieve KPI metrics within balanced scorecard.
• Communicating with internal and external customers to ensure their needs are met and addressing any issues that arise. Oversee route planning and load scheduling for collections and deliveries operated by the Campus based drivers.
• Liase with Commercial teams and support with onboarding of new business and service levels to existing clients.
• Communicate effectively with clients and responding to their requirements. Ensure all partners are working effectively and efficiently to ensure smooth operations and great service standards
• To oversee maintenance and development of the Yard Management System in order to effectively control all transportation activities on the Campus sites. This includes the efficient operation of the Shunter group via a Lead Shunter.
• Signatory to company O Licence for Campus Sites.

The ideal candidate will have:? 

• 5+ years experience of leading a team
• Transport Manager CPC qualification
• 5+ experience in transport / operations environment. This can include roles in fleet management, logistics management, or other related areas
• Yard Management Systems (YMS) experience

What about career development??  

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at?DHL eCommerce UK.?  

What will you need to do next??  

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV?  

Our approach to Diversity and Inclusion?  

As a global company, we see the diversity of our employees as a genuine strength.? A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.? 

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