Location: Tampa, FL, USA
Req Number: Req #1436
Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
Watch this short video for a brief introduction to Paradigm.
We are seeking a full-time, hybrid Executive Assistant that will be located in our Tampa office. This position is responsible for providing direct administrative support to the Chief Networks & Operations Officer (CNOO) and to other members of Paradigm SN&O leadership team.
RESPONSIBILITIES:
- Provide administrative support to the CNOO and to other members of Paradigm SN&O Management in the accomplishment of their daily tasks and monthly priorities.
- Coordinate logistics for on-site Tampa office meetings, including travel arrangements as required by CNOO and SN&O leadership team members.
- Facilitate the coordination of Board meeting materials and other multi-departmental needs.
- Coordinate travel arrangements, meeting registrations and speaking engagements for the CNOO and other executives as directed.
- Coordinate calendar and meeting preparations for SN&O Management Team meetings both in-house and off-site. Provide administrative assistance for off-site meetings as needed.
- Plan meetings for Quarterly Assembly and All Staff meetings; coordinate presentation needs with IT for room set up; coordinate and provide instructions for Zoom type meetings for the Assembly meetings.
- Coordinate and manage departmental data and statistics, prepare and distribute reports, including identification of long-range trends and issues regarding Operations performance.
- Coordinate and manage generating reports, charts, graphs, and trends from data analyses.
- Assist Products and Account Management to provide information to Clients as requested.
- Assist and coordinate Monthly Department Updates and Ops Business Reviews.
- Serve as Project Administrator for existing or new projects as requested. This would include detailed work planning, administration, and organization in the development of new product/process to support SN&O growth.
QUALIFICATIONS:
- Education: Bachelor’s degree from an accredited educational institution.
- Experience: Ten years of experience in an administrative support role, preferably in an Operations environment. Five years related experience in insurance or a health care environment preferred
- Ability to maintain a high level of confidentiality.
- Excellent organizational skills and attention to detail.
- Excellent time management.
- Self-motivated and able to work with little supervision.
- Ability to establish interpersonal relationships in a hybrid/virtual work environment.
- Ability to collaborate and work as a member of a team.
- Excellent problem-solving ability.
- Clear, concise and professional verbal and written communication.
- The ability to operate a personal computer for extended periods.
- The ability to gather, synthesize and communicate information (verbally and in writing).
- Strong working knowledge of the workers compensation or healthcare industry preferred.
- Able to maintain a dependable and flexible work schedule.
- Ability to work independently and manage/prioritize multiple projects.
- Strong team orientation and the ability to work with a variety of work styles.
- Proven ability to develop and foster relationships within organizations.
- Analytic and Technical Capabilities: a high-level of proficiency in Microsoft suite of programs (Word, Excel, PowerPoint, and Visio).
- Willingness to do whatever is needed to support the Business Unit.
Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Other details
Equal employment opportunity, including veterans and individuals with disabilities.
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