Job TitlePatient Financial Services Rep/UKHCRequisition NumberRE50388Working TitlePatient Financial Services RepDepartment NameH4014:Patient AccountsWork LocationLexington, KYGrade Level07Salary Range$17.50-27.31/hourType of PositionStaffPosition Time Status Full-TimeRequired Education
AA
Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience
1 yr
Required License/Registration/Certification
None
Physical Requirements
Sitting at a computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs.
Shift
Day shift, Monday through Friday, 8:00 am – 4:30 pm. Other days/times as assigned per departmental needs
Job Summary
Under the direction of the Senior Manager, the Patient Financial Services Representative – Cash Application is responsible for ensuring payments are posted daily and accurately to hospital and pharmacy cases. In addition the position requires daily balancing and auditing of all applications. The representative is expected to be familiar with Hospital, Pharmacy and departmental policies and procedures and able to utilize all resources available to accomplish the assigned job duties. This position will also provide quality customer service to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations, and participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.
This is a fully remote position.
Skills / Knowledge / Abilities
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? NoPreferred Education/Experience
Associate degree; third party insurance claims follow-up/collections experience; and medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.
Deadline to Apply06/23/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
