All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
GENERAL DESCRIPTION:
Responsible for creating and building relationships with customers and prospects. Manage the successful completion of assigned Floor Covering projects. This includes planning, organizing and integrating all activities associated with the projects.
DUTIES AND RESPONSIBILITIES:
- Represent McCoy-Rockford company values, culture, products and services to general contractors, end users, and other outside entities to influence specification and product selection
- Build and maintain strong relationships with current and new customers, general contractors, and end users; identify potential leads and sales prospects
- Understand customer’s flooring requirements; review job site conditions and conduct field survey
- Determine resource requirements for project; estimate time, materials and personnel costs; create proposals
- Develop accurate sales projections and consistently meet and/or exceed sales goals and profit margins
- Manage each project against the established project budget
- Communicate project status with customer
- Ensure all issues or change order requests are appropriately documented and addressed
- Ensure all work is complete, invoiced, and documented
- Participate in team meetings and training; complete all reporting requirements on a timely basis
- Attend team and company-wide meetings in person, including team meetings, Town Halls, quarterly meetings, and performance discussions
- Act as point of contact for local office operations
- Willingness to travel for in-person meetings or company events
- Ability to navigate a hybrid work environment working independently and without direct oversight
- Participate in regular virtual or in person check-ins with leadership to report progress. challenges and key updates
KEY SELECTION AND SUCCESS FACTORS
WORK EXPERIENCE:
- 3 to 7 years’ experience in commercial floor covering industry
- Project Management experience of commercial flooring projects required
EDUCATION/QUALIFICATIONS:
- High School Diploma or equivalent with some college required
OTHER/PREFERRED:
- Must be highly organized and self-motivated
- Must be able to work independently and balance competing priorities
- Must have strong people skills with excellent listening, oral and written communication skills
- Must demonstrate good judgment, problem solving and decision making skills
- Must have basic mathematical aptitude
- Must demonstrate good negotiating skills
- Must be able to read and interpret drawings
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations
WORK ENVIRONMENT: (overtime, travel, physical demands, conditions)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee occasionally lifts 2-3 reams of paper and customer files, especially during archiving.
- Weight up to 12 pounds; Height floor to 36 inches; Frequency up to 2 times per week
- Employee occasionally carries paper from the copy room to fill printer. Weight up to 12 pounds; Distance up to 300 feet; Frequency up to 2 times per week
- Employee occasionally pushes or pulls an office chair. Force up to 7 pounds; Distance up to 50 feet; up to 1 time per week
- Employee occasionally climbs main stairs or stairs to warehouse at main location to meet with customers in lobby display area, to access parts in warehouse, and interact with other operational departments. Height 1 flight; Frequency up to 3-5 times per day
- Employee occasionally walks on level surfaces to: interact with all operational departments, retrieve needed materials, to access lobby display, and attend meetings. Duration 45 minutes per day; Distance up to 1,500 feet per day
- Employee occasionally stands on level surfaces during interaction with customers and other personal. Duration 30 minutes per day
- Employee continuously sits using the computer, talking on the phone, processing project paper work, and attending. Duration up to 7 hours per day
- Employee constantly reaches out during work at desk. Height forward reach waist to chest; Frequency up to 30 times per hour
- Employee must rarely bend, squat, stoop, or kneel during filing tasks.
- Employee is occasionally exposed to ambient temperatures in the warehouse.
- Work overtime as needed.
Equal employment opportunity, including veterans and individuals with disabilities.
