Sales Validation Agent
- Military veterans preferred
2025-06-18 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Hong Kong
DHL Express - a company that connects people!
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today…
How will you contribute to the success of DHL?
Day to day conduct to process all queries received from both Direct customers and GSA
Day to day check on all pre-invoices issued
Day to day review of all adjustments received from customers and GSA on billing errors.
Communicate all errors found to ACS OTC for corrections.
Follow up on approval required based on DOAG
Support simple administrative works necessary for ACS Commercial and ACS Operations in the capacity of ACS Finance where finance is not evident locally.
Main point of contact for local direct customers.
Maintain records and billing trackers for ongoing accuracy.
Assist in identifying and flagging differences in shipment weight, volume, or charges.
Complete all follow up of missing rate/missing spot rate approval and duplicate rates to ensure completeness for MEC billing
Follow up on all Operations and no show and no bill events, holding ACS OTC accountable.
Compliance with any/ all OTC guidelines and Sales validation guidelines
Participate in team meetings and training sessions to improve knowledge and skills.
Do you have what it takes?
Bachelor’s Degree or equivalent experience/qualification
Internship or experience in a business, admin, or customer service environment
Interest in logistics, billing, or finance-related work
Good computer skills (especially Excel, email, and file management)
Attention to detail and willingness to learn
Clear English communication skills (spoken and written)
Ability to follow instructions and work as part of a team
A positive attitude and a willingness to take on new tasks
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
? DHL Central Asia Hub, 6 South Perimeter Road, Lantau Island, Hong Kong
Aran Brown
VP HR Global Finance and Shared Service Centers
DHL International GmbH Fritz-Erler-Strasse 5 53113 Bonn
