MOC Senior Supervisor at DHL Airline and Maintenance Facility (M/F/X)
- Military veterans preferred
2025-06-18 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Schkeuditz Germany
Would you like to become part of the most international company in the world? Would you like to make a difference? Then join our team.
European Air Transport Leipzig GmbH (EAT) officially started operations at Leipzig/Halle Airport in spring 2008 as an aircraft maintenance company and registered cargo airline. It is a wholly-owned subsidiary of DHL Group and belongs to the DHL Express division. In cooperation with DHL Air Austria and DHL Air UK Ltd., EAT covers the majority of the European DHL network.
For more information, please visit:
A quick overview of EAT:
55 nationalities from all continents
Own state-of-the-art Aviation Training Center
35 own aircraft, Airbus and Boeing
Hangar size over 22,000 square meters
Over 3 million parts in our aircraft maintenance warehouse
YOUR TASKS
As a Senior Supervisor Maintenance Operation Control, you are responsible for supporting the Manager of Maintenance Operation Control in leading the Maintenance Operation Control Center (MOC). You ensure that all maintenance activities are carried out efficiently and in accordance with company standards to support safe flight operations around the clock.
Control and maintain the airworthiness of aircraft as well as maintenance and defect control functions.
Assist in leading activities in the MOC to address or plan technical delays and failures in a timely manner.
Supervise and guide employees in daily activities.
Responsible for personnel management and motivation of employees, as well as actively supporting continuous improvement.
Monitor the availability of equipment and facilities for smooth MOC operations.
Analyze and improve processes and procedures to optimize fleet punctuality and costs.
Process Technical Delay Reports.
Communicate all AOGs (Aircraft on Ground) and delay events, and coordinate with the FOC (Flight Operations Control) and maintenance operations.
Work closely with the Flight Operation Control Center and the DHL network to improve the flight schedule.
Monitor and create department-specific performance indicators (KPIs).
Collaborate with internal and external departments to ensure a high standard of service.
Develop strategies to meet the latest industry standards and process improvements.
Report safety issues to the MOC Manager.
Represent the MOC Manager in their absence along with the MOC Duty Manager.
YOUR PROFILE
Completed degree and several years of relevant professional experience or extensive relevant professional experience as EASA B1 or B2 in aviation.
Extensive operational and technical background, including knowledge of aircraft maintenance planning.
Strong problem-solving and decision-making skills (operational and tactical).
Excellent leadership and management skills.
Strong abilities in leadership and team building, mentoring, and coaching, along with the ability to promote teamwork.
Determination and assertiveness to provide flexible, creative solutions in a complex environment.
Good IT skills in applications and systems relevant to maintenance activities and airline deployment planning.
Excellent communication skills in English and German, both written and spoken.
Experience in Part M and/or Part 145 is desirable.
Knowledge of airline flight operations control is an advantage.
Good understanding of financial and economic processes.
OUR OFFER
Working at a Great Place to Work® for the globally most awarded TOP employer of 2023 in a environment with international colleagues right at the airport.
Collective agreement-based contract with salary increases every 2 years
Relief time - of up to 5 additional vacation days
Flexible working hours from 06:00 till 22:00
Homeoffice-Option
Your development:
Opportunity for career development within the company
Regular trainings
Language courses (German, English)
Your benefits:
Health insurance supplement with a generous budget
Company-supported Kindergarten
24/7 employee subsidiary Cantina and complimentary beverage supply
Job tickets & Deutschland-ticket, with free 24/7 shuttle between the Schkeuditz S-Bahn station and EAT Leipzig
Job bike, including e-bikes
Parking spaces, including free electric charging stations
Discounted flight tickets for personal use
Free gym and sports courses on our LEJ campus
Company events
Visa-sponsoring
BECOME PART OF THE TEAM
If you are interested, we look forward to receiving your meaningful application documents via our online system. Your contact person is Magdalena Brockmann, reachable at +49 (0) 341/ 4499 1792.