Director of Operations, Healthcare Advisory Practice - Military veterans preferred

2025-06-18
Berkeley Research Group, LLC
Other

/yr

  employee   contract


Washington
District of Columbia
20001
United States


BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.


Position Title: Director of Operations, Healthcare Advisory Practice

Location: Washington, DC | Chicago, IL

Position Type: Full time

Requisition ID: JR100126

Description:

We do Consulting Differently

BRG Healthcare helps providers and payors achieve strategic, intelligent growth through our expertise in enterprise strategy, managed care contracting, strategic pricing, value-based care, population health, and clinical quality improvement. From strategy through execution, our data-driven, integrated approach to revenue strategy and clinical quality improvement empowers health systems to achieve sustainable growth and enhance their competitive advantage.

About the Opportunity

The Director of Operations, Healthcare Advisory Practice will report to the Healthcare Advisory (HCA) leadership team. The HCA team is currently building their practice and needs a strategic player with an entrepreneurial mindset that can thrive in ambiguity. BRG’s HCA (Healthcare Advisory) practice falls under the umbrella of the firm’s wider ISP (Industries & Special Practices) Community.

This position requires a self-motivated individual with strong communication, leadership, organizational, strategic and financial skills that can:
  • Work with HCA experts and senior staff to drive strategy, financial performance and growth in revenue and profitability.
  • Act as a liaison between HCA leadership and leadership of other practices across BRG, as well as critical corporate VPs responsible for expert performance review, utilization, compensation and staff performance review and management.
  • Collaborate with the HCA Finance lead and HCA leadership to maintain and utilize rolling tracking and forecasting tools to drive financial performance at the practice/expert level, including efforts to maximize revenue, margins, utilization, leverage and other key indicators.
  • Collaborate with the HCA Finance lead to monitor financial performance of the HCA practice and work with HCA experts (partners) to schedule periodic check-ins with financial performance updates.
  • Assist in other aspects of practice support as identified by HCA leadership, including preparing meeting agendas and presentations.
  • Participate in in planning HCA-related activities at the firm MD summit and other HCA meetings.
  • Lead various strategic initiatives identified by HCA leadership as well as assist in coordinating cross-practice initiatives.
  • Continue to improve internal communication efforts by working with leadership to describe the practice’s progress and vision to success and growth.
  • Work with HCA leadership, Finance and BRG Marketing to maintain and track various business development budgets and requests for funding.
  • Work with BRG Business Development to develop, track, and coordinate BD opportunities, including job pitches, new case opportunities, and marketing events (e.g., CDI driven activities).
  • Work with Finance and Human Resources to improve and refine information necessary to analyze the financial performance for the practice and HCA experts.

Executive and Staff Management Liaison
  • For junior and senior staff, coordinate with HCA leadership and HR for utilization management, annual performance, compensation and bill rate increase processes, and coordinate with the ISP community’s Director of Operations to ensure appropriate level of consistency across the ISP community.
  • Coordinate with HCA leadership and the ISP community’s Director of Operations regarding staffing needs, under-utilization, and opportunities to cross-staff resources.
  • Coordinate with HCA and ISP campus and experienced staff recruiters, as appropriate, to support talent pipeline, help recruiting team prioritize staffing needs, and inform proper levels of recruiting team resources.
  • Coordinate with VP of Expert Relations related to expert onboarding and performance management.

Qualifications

The ideal candidate is a consultant looking to reduce the wear and tear of travel and court-driven deadlines, who has a strategy, management, or financial background in a professional services firm. Strong problem-solving skills, an entrepreneurial frame of mind, a sense of humor, and an ability to drive internal projects independently are all desired.
Specific skills and experience should include:
  • Bachelor’s degree required; Master’s degree, MBA, CFA, or CPA a plus
  • Minimum of 10 years of prior work experience
  • Entrepreneurial mindset, with ability to problem solve and think outside-the-box
  • Excellent written and oral communication skills with a confident and clear communication style
  • Aptitude to develop insights and recommendations to business problems
  • Ability to manage multiple tasks, prioritize changing work demands and learn quickly
  • Mature presence, empathy, and intellectual curiosity
  • Demonstrate strong project management, time management and organizational skills
  • Handle sensitive information and preserve its confidentiality
  • Strong understanding of managing relationships and developing solution-based proposals in a professional services environment
  • Expert working knowledge of Microsoft Word, Excel and PowerPoint

Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

#LI-JQ1

About BRG

BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead.

At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe.

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world.

At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



Equal employment opportunity, including veterans and individuals with disabilities.

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