Sr Implementation Consultant - Military veterans preferred

Allscripts

Sr. Implementation Consultant

The purpose of this role is to utilize senior level application and domain knowledge to assist clients to deploy and configure Practice Fusion solutions. Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions. Mentor other associates to gain a deeper knowledge of Practice Fusion Solutions and methodology.

Responsibilities:

Domain Expertise

• Senior level knowledge of PM/EHR solutions within a specific Veradigm/Practice Fusion domain area
• Senior level knowledge of client operational processes, job functions and implementation methodology within a specific Veradigm/Practice Fusion domain area
• Senior level knowledge of industry trends and initiatives within a specific Veradigm/Practice Fusion domain area

Implementation to meet requirements as specified in onboarding plan

• Carry out the implementation of Practice Fusion solutions and designated 3rd party products following a milestone-based onboarding plan
• Identify and troubleshoot issues encountered during the implementation of Practice Fusion products and when interfacing to third party
• Assist the customer with the parameterization and configuration necessary to deliver the functionality defined during the onboarding engagement
• Design & present formal training courses and knowledge transfer to Practice Fusion clients
• Advise clients on testing strategy and planning to ensure successful solution implementation
• Support all testing phases with the client

System Rollout

• Serve as the clients application expert, ensuring the system set up supports workflow
• Liaise with the client and Sales and Solution Consulting to understand the clients  goals and go live, to ensure that the solution meets the clients business needs

Consultancy

• Understand the onboarding process to identify and mitigate implementation risks and impacts
• Deliver advice, guidance and recommendations on system configuration and implementation best
• Identify and analyze client business
• Work individually or as a member of the Practice Fusion Services team to identify, promote, and drive improvements in onboarding
• Make recommendations, provide advice and guidance to challenge clients in the adoption of recommended solutions to their business needs
• Identify solution gaps and assist in the development of customization or other strategies within the project scope

Reporting / Documentation

• Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,
• Provide recommendations and feedback throughout the client onboarding experience to assist management to eliminate risks and increase the likelihood of project success
• Produce other reports and/or documents as required

Advice and Guidance

• Contribute to the development of consultancy tools and processes that could ease future  
• Identify solutions to a broad variety of business issues within area of expertise to increase Veradigm/Practice Fusion
• Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care and financial performance
• Liaise with internal groups support, sales, development, methodology to assure ongoing improvement of Veradigm/Practice Fusion solutions and methodology
• Mentors other associates in application and domain knowledge, troubleshooting and consulting  

Academic and Professional qualifications

• Bachelors Degree or equivalent Clinical/Business experience

Experience

• Minimum 4-8 years related work experience OR;
• Minimum 2-4 years internal Veradigm/Practice Fusion experience
• Prior PM/EHR implementation experience preferred

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