Inside Sales Representative - Military veterans preferred

Petmate

Are you a highly motivated self-starter? Do you love pets? Do you enjoy meeting new people and helping them achieve success? If so, this position is a great opportunity to launch a career with one of the leading companies in the $100+ Billion pet industry.  

Petmate’s B2B (business to business) Sales Representative is responsible for working directly with smaller retailers and distributors to drive their transition(s) to our self-service B2B portal, Petmatepartners.com. In this role, you will spend most of your time working with Independent pet specialty stores, small specialty distributors and international customers.  

This position requires initiative and?the ability to work effectively and independently?with a focus on task accomplishment, process flow and follow-up. Excellent customer relationship and?communication skills are critical to success in this position.

This role is based in our Arlington, TX corporate office, and is part of the Petmate Inside Sales team.

Hybrid work model - 4 days onsite; 1 day remote

ESSENTIAL DUTIES AND RESPONSIBILITES:

•  Increase buyer usage on the B2B portal, whereby driving repeat transactions to reduce manual activity.  
• Leverage various contact methods to engage with targeted customers.
  • Email & site-based marketing
  • Phone calls
  • Using leads from Customer Service Team
• Establish a process for number of calls and emails with goals set to motivate the number of new account sign-ups achieved daily.
• Conduct B2B portal training as needed with customers and sales team.
• Provide help and assistance to customers using the B2B portal.
• Develop and maintain strong customer relationships.
• Actively remarket accounts once set up to drive promotional selling and order building.
• Perform other projects as assigned.

QUALIFICIATION REQUIREMENTS:

•  Bachelor's degree is required, preferably in Business, Marketing or a related field. 
• 1 -2 years of customer service or entry-level sales experience
• Reliable and collaborative team player.  
• Ability to work independently in varied settings. 
• Excellent customer relationship building skills. 
• Strong?communication skills.
• Problem solving mindset
• Basic/Intermediate knowledge of MS Office tools (Excel, PowerPoint, Word, Outlook) 

 LANGUAGE SKILLS:  English

Petmate is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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