EXECUTIVE DIRECTOR OF ANCILLARY SERVICES - Military veterans preferred

Job Details

Description

Job Summary:

The Executive Director of Ancillary Services is a key member of the executive leadership team for a dynamic, physician-owned, multi-specialty clinic. This role provides strategic and operational leadership for the Radiology and Laboratory departments with a strong focus on growth, service line expansion, operational efficiency, and financial performance. The Executive Director will champion innovation and high-quality care, aligning ancillary services with the clinic’s patient-centric and physician-led mission.

Key Responsibilities:

Growth & Expansion

• Develop and execute strategic growth plans for Radiology and Laboratory services across multiple clinic locations.
• Identify and lead expansion opportunities including new service lines (e.g., advanced imaging, molecular testing), satellite site development, and direct-to-consumer offerings.
• Evaluate emerging technologies and trends to enhance diagnostic capabilities and service differentiation.
• Support physician partners in clinical decision-making and service development initiatives.

Operational Leadership

• Oversee day-to-day operations of Radiology and Laboratory departments, ensuring consistency, quality, and efficiency across all sites.
• Standardize workflows, policies, and protocols while tailoring operations to the unique needs of each clinic location.
• Ensure timely and accurate diagnostic services with a focus on turnaround time, access, and patient satisfaction.

Financial Management

• Develop and manage operational and capital budgets for all ancillary services.
• Monitor financial performance, identify variances, and implement corrective actions to meet revenue and margin targets.
• Collaborate with the finance and billing teams to maximize reimbursement and ensure compliant coding and documentation.

Team & Culture Development

• Lead and mentor multi-disciplinary teams including department managers, supervisors, technologists, and support staff.
• Promote a culture of accountability, innovation, collaboration, and continuous improvement.
• Support recruitment, training, and retention strategies to build strong clinical and operational teams.

Quality, Safety & Compliance

• Ensure compliance with federal, state, and accreditation standards (e.g., CLIA, ACR, CAP, OSHA).
• Monitor and improve quality metrics, including accuracy, efficiency, patient outcomes, and satisfaction.
• Lead quality improvement and risk management initiatives across ancillary departments.

Physician & Stakeholder Engagement

• Serve as the primary liaison between ancillary services and physician leadership.
• Present strategic plans, performance metrics, and improvement initiatives to the Board and physician committees.
• Foster strong relationships with internal providers, external vendors, and community partners.

Qualifications:

• 7–10+ years of progressive leadership in multi-site healthcare operations, preferably within a physician-owned or outpatient clinical environment
• Direct experience managing Radiology and/or Laboratory services
• Strong background in strategic growth, budgeting, and multi-specialty collaboration
• Strategic mindset with operational savvy
• Financial acumen and business development skills
• Excellent communication and relationship-building ability
• Strong leadership presence and team development orientation
• Comfort working in a physician-led, fast-paced, evolving environment

Preferred:

• Experience in a physician-owned organization with governance by clinical leadership
• Familiarity with outpatient imaging expansion, molecular diagnostics, or direct-to-consumer testing models
• Knowledge of EMR, LIS, and PACS systems

Education:

• Master’s degree in healthcare administration, Business Administration, or related field

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.