HealthTronics
Full Time Regular
2025-06-19
Requisition ID: 2236
FIELD SERVICE ENGINEER III OR IV
RALIEGH, NORTH CAROLINA
Travel Territory: NC, SC, VA
Ready to be treated like the expert you are?
We're hiring experienced Field Service Engineers who don’t need their hands held—just the tools to succeed.
About the Role
This isn’t a training-ground position. This is a role for seasoned engineers who’ve already put in the reps and can walk into a hospital, troubleshoot complex surgical equipment, and walk out with the job done right the first time.
As a Field Service Engineer III/IV at HealthTronics, you’ll operate as a trusted technical partner—someone our clients rely on when lives are on the line. From surgical lasers to lithotripters, you’ll manage service, diagnostics, calibrations, and repairs across multiple sites while enjoying the independence and respect you’ve earned.
This role covers North Carolina, South Carolina, and Virginia and requires regular overnight travel. If you enjoy solving problems without being micromanaged—and want to work for a company that truly values its senior engineers—we invite you to apply.
What We’re Looking For
- 4+ years of field service experience in medical, electromechanical, or biomedical equipment
- Mastery of diagnostic protocols, preventive maintenance, and in-field repairs
- Experience with lithotripsy, lasers, or other surgical capital equipment is highly preferred
- Comfortable interfacing with hospital staff, OR teams, and physicians
- Proven ability to manage service regions autonomously
- Associate’s degree or higher in Electronics, Biomedical Engineering, or related technical field experience
(Military electronics training also accepted) - Valid driver’s license, ability to lift 50 lbs, and willingness to travel up to 2 weeks at a time
What You’ll Be Doing- Serve as the lead technical resource across your region
- Perform high-level diagnostics, repairs, upgrades, and preventative maintenance
- Manage service scheduling, equipment documentation, and part inventory with minimal oversight
- Provide training or guidance to junior FSEs as needed
- Participate in after-hours and emergency on-call rotations (rotational)
- Maintain compliance with all credentialing and hospital access requirements
What You’ll Receive- Highly competitive hourly pay + guaranteed 40 hours/week minimum
- Company-provided vehicle, iPhone, iPad, tools, and uniforms
- Full benefits: Medical, dental, vision, life, disability, and 401(k) with company match
- Generous PTO: Up to 200 hours/year based on tenure
- Independence, support, and a culture of trust in your expertise
- A career that matters: You’ll play a direct role in supporting life-saving procedures
This Role Is Right for You If...- You’re tired of being treated like you’re still learning when you’re ready to lead
- You thrive on solving complex technical challenges
- You want the freedom to manage your day without someone constantly checking in
- You take pride in being the person the team calls first when something breaks
Apply now to connect with our recruiter and see if this role fits your next career move.Learn more about what we do at HealthTronics:
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! HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
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