Associate Representative, Order Mgmt Services - Military veterans preferred

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for an Associate Order Management Services Representative. This is a hybrid position based in Lawton, OK.

POSITION SUMMARY

Performs order creation and completion activities in the ESD module of SAP to ensure the accuracy of records used to construct, maintain, and operate the company’s gas delivery system; and other related duties as assigned.

PRIMARY DUTIES AND RESPONSIBILITIES

• Create, input, and complete orders in SAP from field and engineering requests.
• Notify requestor of the creation or status of orders.

• Verifies the accuracy and completeness of orders.
• Provides support when necessary for construction technicians and contract crews in the field.
• Liaisons with Operations and Contract Services to provide the most accurate and timely service possible.
• Research and input data for map corrections.

• Administers routine aspects of the Accounts Receivable Other (ARO) process as it relates to non-commodity charges. 
• Maintains the archival recordkeeping process and partners with other work groups, such as SAP, FileNet, Mobile Data and GIS to ensure that records are maintained to document the gas delivery system and to comply with federal, state, and other regulatory bodies.

EDUCATION AND WORK EXPERIENCE

KNOWLEDGE, SKILLS, ABILITIES 

• Ability to demonstrate knowledge of natural gas distribution system operations.
• Capable of basic analytical and critical thinking skills to make sound decisions. 
• Proficient in using MS Office software, such as word, excel and electronic mail. 
• Must have effective oral and written communication skills. 
• Able to prioritize and manage multiple projects, activities, and deadlines effectively. 
• Enjoy working in a collaborative environment. 
• Must be able to adapt quickly and respond well to changing priorities. 
• Customer service focus – ability to listen, critically evaluate situations, and respond in a kind and professional manner.
• Proven ability to manage confidential information with discretion.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. 

Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.