Position Title: Senior ISO Security Officer
Date: Jun 20, 2025
Location: Orlando, FL, US, 32801
Company: Popular Bank
Job Type:
Full Time Opportunity
General Description
Responsible for supporting the Incident Response Manager in overseeing the organization’s incident response lifecycle, ensuring effective identification, assessment, and remediation of cybersecurity threats and vulnerabilities. This role involves leading cross-functional teams, conducting risk assessments, and implementing incident response strategies to strengthen the organization's overall security posture. The ideal candidate will have a deep understanding of cybersecurity threats and technical expertise to manage incidents and provide strategic recommendations to reduce risks.
Essential Duties and Responsibilities
- Lead staff in managing the security assessment of applications, systems, and vendors.
- Exudes technical proficiency in defining and executing critical response methodologies, providing cybersecurity risk assessments, conducting tabletop exercises, and developing action plans.
- Create, develop, and validate cybersecurity playbooks tailored to organizational needs.
- Track lessons learned to improve processes, manage multiple projects simultaneously, and follow up on action plans to address security gaps.
- Provide input during the creation, review, and update of security-related policies, standards, and procedures.
- Prepare and present technical meetings, metrics reports, and corporate crisis management updates.
- Mentor and guide the incident response team, fostering collaboration across multiple business units.
- Develop and implement processes to minimize threats, enhance the security posture, and streamline incident response procedures.
- Monitor, investigate, and summarize technical and non-technical incidents, providing actionable insights and detailed reports for legal and leadership review.
- Proactively search for malicious activity in the organization’s network and systems, leveraging threat intelligence insights to strengthen defenses.
- Analyze incidents to assess root causes, technical impacts, mitigation priorities, and business implications, coordinating with third-party stakeholders as needed.
- Support the development and testing of contingency plans and participate in forensic analyses and severe event planning.
- Collaborate effectively with cross-functional teams and external partners, ensuring a unified response to security incidents.
- Develop and conduct threat modeling exercises to identify vulnerabilities and propose remediation measures.
- Stay current with evolving security trends, threats, and vulnerabilities, applying insights to mitigate risks within the financial sector and ensuring regulatory compliance.
- Monitor and update enterprise-wide security policies, standards, and guidelines to meet compliance requirements and enhance detection and monitoring operations.
- Proficiency in tracking and documenting incidents, providing actionable insights, and contributing to policy development.
- Experience collaborating with regulatory and compliance teams to align security operations with legal requirements.
- Ability to analyze and respond to zero-day vulnerabilities, malware outbreaks, and other critical security events.
Supervisory Responsibilities:
This Job has no supervisory responsibilities but in special circumstances may lead the work of others.
Education
Bachelor's degree in Computer Engineering, Computer Science, Information Systems/Technology, or a related field.
Experience
Seven+ (7) years of experience managing cyber security incidents.
Certifications / Licenses
The following certifications and/or licenses are not required but desirable:
- Security+
- CompTIA CySA+
- CompTIA PenTest+
- CEH
- CISSP
- CCSP
Knowledge, Skills and Abilities (KSA's)
- Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. An ability to conduct analysis of work procedures and business results and recommend changes to improve the effectiveness of the business' management.
- Strong technical acumen: knowledge of Cyber Security, Information Security, and Information Technology concepts. Strong knowledge of processes, controls, efficiency metrics and reporting concepts. Ability to write technical instructions using programs and technology. Robust knowledge of applicable local and federal laws, regulations, and guidelines.
- Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
- Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
- Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.
- Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills. Strong understanding of Agile methodologies, particularly Scrum or Kanban.
- Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
- Computer and Technological Skills: Proficient in MSO 365. Experience with data management tools such as: Power Pivot and Power BI, among others, is desired. Ability to achieve results by providing innovative ways of working with operational and technological considerations.
Region Locations
Colombia, Puerto Rico, Florida or North Carolina.
Work Schedule
Hybrid or Remote
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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