STEPS Design Technology Specialist - Military veterans preferred

Posting Details

Bachelor’s degree OR Associate’s degree

Lifting, pushing or pulling of objects up to 25 pounds. May need to sit or stand for prolonged periods.

Work Shift
Generally days, Monday through Friday, 8:00 AM – 5:00 PM; and some evenings and weekends depending on workload.

Expected # of Hours Per Week
40

The University of Kentucky College of Design seeks a dynamic STEPS Design Technology Specialist to join our innovative team supporting the next generation of designers, architects, and creative professionals. This critical role combines technical expertise with educational impact, ensuring our students and faculty have seamless access to state-of-the-art digital fabrication and output technologies.

As our STEPS Design Technology Specialist, you’ll be the technical backbone supporting a diverse community of creators across Architecture, Product Design, Interior Design, Historic Preservation, and Landscape Architecture programs. You’ll manage all digital output operations for the College of Design—from large-format 2D plotting to sophisticated 3D printing—while providing expert technical support in a collaborative academic environment.

Digital Fabrication Leadership
• Operate and maintain large-format HP plotters and extensive 3D printer fleet
• Train faculty and students on CAD/CAM software and digital fabrication workflows
• Ensure safety compliance and proper equipment usage across all programs
• Troubleshoot complex technical issues and coordinate equipment repairs

Customer Service & Resource Coordination
• Provide technical support focused on digital output operations and design workflows
• Manage equipment checkout systems and maintain accurate inventory records
• Coordinate with College Business Office for equipment and materials procurement
• Serve as primary liaison between users and technical resources
• Direct general IT support requests to appropriate university resources

Facility & Equipment Maintenance
• Perform routine maintenance on sophisticated digital output equipment
• Serve as first point of contact for technology helpdesk requests
• Process work orders and coordinate repairs with vendors
• Monitor supplies and equipment to ensure continuous operation

• Impact: Directly support creative education and student success
• Technology: Work with industry-leading digital fabrication equipment
• Growth: Continuous learning opportunities in emerging technologies
• Community: Collaborative environment with passionate educators and students
• Flexibility: Academic environment with generally standard business hours

Required Qualifications:
• Experience with digital output equipment and design software workflows
• Strong customer service and communication skills
• Ability to work effectively with diverse academic community
• Demonstrated problem-solving abilities

Highly Preferred:
• 3D printing expertise (FDM, SLA, or similar technologies)
• Knowledge of design software (Rhino, AutoCAD, SolidWorks, etc.)
• PaperCut print management system experience
• Mac and PC technical support background
• Previous work in academic or educational technology environments

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.