2025-06-21
Popular Bank
Other
/yr
employee
contract
San Juan-cupey
Puerto Rico
00901
United States
Position Title: Operations Analyst - Estate Processing
Date: Jun 21, 2025
Location: San Juan-Cupey, PR
Company: Popular Bank
The Analyst processes requests for information of banking relationships and/or liquidation of deceased customer accounts. Documents are analyzed to determine the relationship of the requestor with the deceased customer.
Receives applications and ensures that all required documentation is included in the requested procedure. Investigates and analyzes deceased customer accounts across various systems spanning a period of up to seven years. Notifies the appropriate department to request maintenance on accounts and credit cards. Issue letters containing requests for information or complete instructions to authorize the settlement of funds from deposit accounts. Generate calls and/or letters to the estate to coordinate the disbursement of funds in a branch. Manage calls from internal/external customers daily as needed.
Completed bachelor’s degree required.
At least two-year of relevant retail, banking operations, paralegal or legal case handling experience is preferred.
Señorial Center SJ, PR.
Monday to Friday | 8:00am to 5:00pm
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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