Mobile Service and Repair Operations Manager - Military veterans preferred

Responsibilities

• Drive performance through the forecasting of stock inventory and flow.
• Analyze warehouse and customer specific inventories in order to ensure optimal performance at the lowest possible cost.
• Develop, coach, and influence Industrial associates as to their role in assuring compliance and commitment to best practices.
• Oversee Industrial safety program, working collaboratively with Human Resources Department.
• Establish production/manufacturing methods and measures to ensure high quality production of product through efficient process utilization.
• Direct the development and implementation of operating standards and goals in support of the company business plan.
• Review and evaluate cost effectiveness, consistency, quality, accuracy and performance to standards and take action as necessary to correct discrepancies.
• Ensure effective customer service relations by implementing processes to deliver quality products on time.
• Ensure compliance of site’s operations based upon company policy, federal, state and local regulations.
• Establish the flow of information to evaluate operations performance and provide planning with sales information, trends, costs, and future transactions.
• Perform those administrative activities necessary for the effective management of the department, including: provision for the selection and development of employees, pay administration, budget administration, employee safety, employee counseling and motivation, organization goals and objectives, and planning, organizing, integrating and measuring the work performed within the department.
• Oversee and administer site/building operations to ensure the comfort, safety and reliability for SunSource associates.
• Work with company management on lease upgrades as needed to ensure timely renewals and cost effective space.

General Education and Experience

• Education: Bachelor’s Degree; preferably in Business Administration, Management; or equivalent job related training and experience.
• Experience: Candidate must possess at least 8-10 years of experience in diverse levels of responsibility in operations technology and continuous improvement. In depth understanding of operational functions including accounting/finance, supply chain/inventory management, quality, manufacturing, customs and human resources. At least 5 years leading a team within a distribution environment.
• Knowledge and Skills: Sound analytical and problem solving skills and experience driving insights from data trends including query/reporting tools, ERP and spreadsheet macros. Strong collaborative leadership and communications skills. Must demonstrate a track record of achieving or surpassing results.

Key Competencies

• Interpersonal Relationships/Collaborative Leadership: Using appropriate interpersonal styles and methods to inspire and guide individuals (subordinates, peers, and superiors) toward goal achievement; modifying behavior to accommodate tasks, situations, and individuals involved.
• Positive Outlook: Promotes and contributes to the idea of a positive prospect for the future of the company. Shares successes freely with subordinates, peers and superiors. Offers ideas for improvement of the company professionally and as a means for making the company great!
• Coaching: Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem
• Customer Focus: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer.
• Accountability: Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs and performs one’s job with the broader goals in mind.
• Competitive: To outperform others who are selling goods or services in the same market.

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