Senior Analyst- NOAM WFM Data Insights - Military veterans preferred

The North America (NOAM) Workforce Management Forecasting & Data Insights Senior Analyst is a highly motivated and analytical professional responsible for integrating data insights and scheduling expertise to optimize workforce management processes. This role combines analytical skills with scheduling and forecasting capabilities to drive operational efficiency and enhance the employee experience. The incumbent will work closely with various teams to ensure data-driven decision-making and effective use of UKG Pro Workforce Management systems.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

CORE RESPONSIBILITIES AND TASKS

Data Insights & Reporting:

• Trend Analysis: Analyze trends in user engagement and system adoption to identify areas for improvement and provide actionable insights to stakeholders. Use data to support strategic decision-making and enhance system utilization.
• Dashboard Design: Design and implement interactive dashboards that provide real-time insights into workforce management metrics. Customize dashboards to reflect key business metrics and support various departments in their reporting needs.
• Business Collaboration: Work closely with internal teams to understand their reporting requirements and translate those needs into effective reporting solutions. Conduct regular reviews to ensure reporting needs are being met and identify opportunities for improvement.

Forecasting & Scheduling:

• System Optimization: Optimize scheduling and forecasting systems and processes to meet workforce needs. Identify opportunities for automation, enhanced integration, and reduction of manual processes to improve efficiency.
• Business Requirements Development: Develop detailed business requirements for schedule patterns and partner with SBS WFM Product Enablement to maintain these requirements within the UKG Pro WFM system. Ensure schedules are aligned with business operations and employee needs.
• Report Generation: Generate scheduling and forecasting reports to track key performance indicators (KPIs) and support business leaders in their decision-making processes. Partner with analytics teams to ensure reports are insightful and actionable.
• Performance Monitoring: Monitor the performance of scheduling and forecasting systems, diagnose issues, and implement solutions to prevent disruptions. Support system updates and upgrades to ensure continuous improvement.

System Maintenance & Troubleshooting:

• Performance Monitoring: Continuously monitor the performance of scheduling and forecasting systems, diagnose issues, and implement solutions to prevent disruptions. Support system updates and upgrades to ensure continuous improvement.
• Data Migration: Aid in the migration of data from legacy systems to UKG Pro WFM, ensuring accurate data capture and transfer. Collaborate with teams to document reporting specifications and support knowledge transfer sessions during migration processes.
• Issue Resolution: Diagnose and troubleshoot issues within the scheduling and forecasting systems to prevent disruptions. Implement updates and upgrades to ensure systems are functioning optimally.

POSITION REQUIREMENTS

Formal Education:

Required:

• Bachelors Degree from an accredited institution, or in lieu of a degree, 12 years of experience in related fields

Preferred:

• Bachelor’s Degree focused on Business Administration, Human Resources, Statistics, Data Analytics, or a related field.

KNOWLEDGE & EXPERIENCE:

Required:

• 3+ years of experience in workforce management analytics, HR Analytics, or related roles.
• Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R, Python)
• Excellent analytical and problem-solving skills with the ability to translate data into actionable insights.
• Strong communication skills, both written and verbal, with excellent presentation ability to present complex information clearly and concisely to key leaders and stakeholders.
• Detail-oriented and organized, with a commitment to data accuracy and quality.
• Acute business acumen and understanding of organizational issues and challenges.
• Ability to analyze and interpret time and attendance data.
• Ability to work independently and in a team environment.
• Ability to develop process mapping and standard operating procedures.
• Ability to manage priorities in a fast-paced work environment.

Preferred:

• Strong understanding of HRIS, Time and Attendance systems, and payroll processes.
• Experience with workforce management software (e.g., Dayforce, UKG Pro WFM).
• Project management skills with experience leading process improvement initiatives.
• Certification in HR Analytics or related fields.

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Microsoft Office products Word, and PowerPoint
• Advanced Excel skills
• Statistical analysis software (e.g., R, Python)
• Visual dashboard and reporting tools (e.g., Tableau, MicroStrategy)

Preferred:

• Aptitude with UKG Analytics & Reporting configurations
• Aptitude with Payroll, HCM systems with strong understand of end-to-end data flow and process impact.
• Aptitude with Jira Agile platforms and other project management tools.

Travel: 20%

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.? All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.