Document Quality Specialist | Implementation | Carmel, IN | Hybrid

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a Carmel, IN based Document Quality Specialist to join our Implementation team, so that we can support the implementation process for our Policy Product by completing requests for new document conversions and reviewing provider data for accuracy. The Document Quality Specialist will review and document the compliance data needed to ensure departmental standards and expectations are met.

How You’ll Spend Your Time

• Monitor customer requests and prioritize tasks accordingly

• Create, convert, and review documents for quality assurance

• Assign data entry tasks to support new applicant requests

• Review completed data entry to ensure accuracy

• Assist with process improvement and quality-based projects as needed

What Kind of Things We’re Most Interested in You Having

• Superb attention to detail and organization skills

• Aptitude to understand and explain software systems and new processes

• Strong verbal and written communication skills

• Ability to commute to Carmel, IN on Mondays and Wednesdays

• Sincere interest in healthcare technology

• A knack for working mostly independently, occasionally collaborating with team members when needed

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.