Integration Analyst - Military veterans preferred

Responsibilities

• Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.


• Responsible of implement DHL standard digitalization & automation solution such as RPA, Power Platform, by working with local team and global IPA team.


• Responsible for data extractions for Power BI usage.


• Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.


• Responsible for creating and maintaining technical documentations throughout the project lifecycle


• Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions


• Ensure service requests and incidents are resolved within SLAs


• Perform study and implementation of new IT solutions to the business in a timely and quality manner


• Provide guidance on other team member on newly implemented solution.


• Constantly look for and recommend process / system improvement to business


• Manage projects as assigned from time to time


• Participate in the testing, training, implementation and post-implementation support for the projects.


• Investigate and resolve technical issues encounter by users


• Work with IT vendors for application maintenance and technical services

Requirements

• Bachelor’s degree in Computer Studies, Information Technology or equivalent


• 3-5 years of experience in Integrations and digitalization project.


• Fluent in English (verbal and written)