2025-06-24
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Philippines
Quality Assurance Officer ensures that all logistics operations meet established quality standards and procedures. They monitor processes, audit performance, and identify areas for improvement to maintain high levels of service and minimize errors or defects in the supply chain. This role requires a strong attention to detail, analytical skills, and the ability to collaborate with various teams.Â
Regularly reviewing logistics activities, such as transportation, warehousing, and inventory management, to ensure they align with established quality standards and procedures.
Analyzing data, inspecting goods, and conducting audits to pinpoint areas where quality is not meeting expectations.
Proposing and implementing corrective actions, process improvements, and quality control measures to address identified issues and prevent future problems.
Working with various teams, including operations, supply chain, and engineering, to resolve quality-related concerns and ensure consistent quality across all logistics functions.
Maintaining accurate records of quality control activities, inspections, and audits, and contributing to the development and maintenance of quality documentation.
Supporting the training and development of employees on quality-related topics to foster a culture of quality and continuous improvement.
Effective communication is essential for collaborating with different teams, explaining quality standards, and reporting findings.
Familiarity with quality management systems, such as ISO standards, and quality control methodologies.