Shipping & Receiving Technician - Military veterans preferred

2025-06-25
Sherwin Williams
Other

/yr

  full-time   part-time   employee   contract


Cleveland
Ohio
44115
United States

JOB DESCRIPTION


RESPONSIBILITIES

CORE RESPONSIBILITIES AND TASKS:

This position exists to process inbound and outbound deliveries and shipments at our Corporate Headquarters, Higbee, Hinckley, and other external locations of the Sherwin-Williams Company. This position is responsible for the efficient and timely delivery and processing of all mail and shipments for various third-party couriers including, but not limited to, the U.S. Postal Service (USPS), UPS, FedEx, and DHL. This position is also responsible for inter-office mail for various locations.

(1) Mail, Package, and Material Handling:

  • Receive, sort and deliver all types of inbound mail, parcels, boxes, pallets, or other shipments received via courier and inter-office.
  • Pick-up, sort and process all outbound and return mail, parcels, boxes, pallets, or other shipments from various locations. This includes both domestic and international shipments.
  • Sort, pack and process weekly mailings to external locations for various divisions throughout the U.S. and Canada.
  • Maintain established delivery and pick-up times of all daily mailing deadlines, ensuring all mail, packages and boxes are processed or delivered in a timely manner. Ensure all outbound mail, packages and boxes are processed and charged out properly the same day shipment is requested.
  • Maintain all records of delivery and complete administrative paperwork, as required.
  • Advise customers on various shipping methods based on cost savings and efficiency. Communicate with internal and external partners to meet necessary shipping protocols.
  • Help reconfigure mail delivery routes, as needed, to accommodate internal relocations and department reorganizations. Partner with Space Management team to maintain accurate employee locations.

(2) Inventory & Supply Replenishment:

  • Responsible for facilities storage and deliveries including but not limited to janitorial consumables, food service deliveries, MEP deliveries, application lab materials, merchandise store materials, and special event deliveries.
  • Maintain inventory of typical shipping supplies (ex. envelopes, boxes, shrink wrap, bubble wrap, pallets, etc.)
  • Audit inventory of typical office supplies in shared copy rooms and mail areas daily. Replenish as required.

(3) Equipment & Technology:

  • Successfully navigate various technology:
  • Mail Tracking System and Space Management software. This includes monitoring and responding to work orders in a timely fashion, as well as using basic building maps to navigate.
  • Postage machine – accurately process various outgoing mail (First Class, Certified, Registered, Express, Priority, International, etc.) with accounting input. Perform postage machine meter readings and monitor for updates, tape changes, low ink, low sealer and any malfunctions.
  • Third-party shipping websites – navigate various shipment platforms (ex. FedEx, UPS, etc.) and accurately process outgoing shipments. Provide customers accurate pricing information and shipment details to determine the most efficient, cost-effective solution. Troubleshoot issues and escalate to management as necessary.
  • Operation and maintenance of label machines for all courier tracking systems and interoffice mail. Collect/scan necessary data to ensure accuracy of shipment tracking. Clean, replenish, and replace small parts on equipment as necessary.
  • Safety and confidently operate a variety of shipping and receiving equipment, including, but not limited to forklift, pallet jack (manual and electric), 2-wheel dolly, compactor, baler, tilt carts, flat bed carts, push carts, scales, dock locks/truck restraint systems, overhead doors, intercom, and freight elevator.
  • Maintain thorough knowledge of department equipment and operations to make decisions on workflow and escalate issues to management, as necessary.

(4) Trash & Recycling Program:

  • Perform handling, storing, and shipping for the site recycling, trash, pallet inventory, composting, and other programs.
  • Deliver and pickup dumpsters, cardboard, or other large items
  • Document and submit sustainability statistics in appropriate reporting platforms

(5) Safety Procedures:

  • Coordinate and deliver freight entering or leaving the dock in a safe and accurate manner.
  • Achieve and maintain a safe working environment by performing daily inspections of equipment including, but not limited to, forklift, baler, compactor, pallet jack, utility carts, and truck restraint systems, ensuring equipment is working properly.
  • Assist with keeping work environment free from clutter, dust, and trash. This includes policing outside of the building and removing litter, debris, cigarette butts, mopping spills, and misc. cleaning. Removal of insects as may be required by the peripheral spraying of over-the-counter insect spray until exterminator can be called.
  • Assist with occasional snow removal, salting, and pressure washing in/around shipping and receiving area
  • Maintain awareness of and report suspicious packages according to site safety procedures.
  • Ensure hazardous materials are handled and stored in proper areas according to site safety procedures.
  • Personal Protective Equipment (PPE) such as steel toe shoes/boots, gloves & safety glasses must be worn while performing this role.
  • Continuously check for appropriate identification of delivery personnel and comply with building security procedures prior to authorizing access into the building. For restricted areas, seek approval from management or security.
  • Assist Security and other Facility teams during emergencies as requested.
  • Assist Facilities department with various projects as assigned.

“Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.”


QUALIFICATIONS

POSITION REQUIREMENTS:

FORMAL EDUCATION:

Required:

  • High School Diploma or GED

KNOWLEDGE & EXPERIENCE:

Required:

  • Forklift license is required, or willingness to obtain and maintain a forklift license upon hire.

Preferred:

  • Valid Drivers’ License and safe driving record
  • Hazardous Materials background, Air Shipping / ICAO Regulations knowledge
  • 1+ years’ experience in a shipping & receiving or warehousing environment

TECHNICAL/SKILL REQUIREMENTS:

Required:

  • Ability to handle multiple projects and meet deadlines
  • Self-starter able to work with minimum supervision
  • Possess a pleasant and courteous demeanor
  • Ability to communicate verbally and in written form
  • Ability to read a ship list and BOL
  • Basic computer skills for processing inbound and outbound items.
  • Working knowledge of Microsoft 365 (Outlook, Teams, etc.)
  • Ability to work effectively in a team environment

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

  • 0-5%

EMPLOYER DESCRIPTION

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.? All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.