BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We are one of the world’s largest employers, operating in over 220 countries and territories. We are Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We are number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you will be working for a global company that is focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we are looking for…
Health & Safety, Security and BCM Lead: East Africa
Role Outline
The Health and Safety, Security & BCM Lead – East Africa is responsible for designing, implementing, monitoring, and leading Health & Safety programs, as well as Security and Business Continuity Management across DHL Supply Chain operations in the region. This role will have a 50% focus on Health & Safety and 50% on Security/BCM, ensuring a secure and safe operational environment while minimizing risks, losses, and incidents. The incumbent will work closely with internal stakeholders, external authorities, and industry partners to enhance Health & Safety and Security/BCM culture in line with DHL’s global standards.
Key Responsibilities
• Develop, implement, and enforce Health & Safety, Security, Business Continuity Management policies, procedures, and risk mitigation strategies.
• Implement and maintain BCM Standards throughout the sites (BS25999).
• Manage investigations into theft, fraud, and Security & Health & Safety breaches, coordinate with law enforcement as necessary.
• Minimize losses, thefts, and Security & Health & Safety related incidents within the area of responsibility.
• Implement regional Health & Safety, Security, and Business Continuity Management strategy.
• Develop close relationships with local law enforcement, key customers, and governmental bodies.
• Facilitate Health & Safety, Security, and Business Continuity Management training programs for employees and contractors (including emergency response and fire safety).
• Provide management with regular Security & Health & Safety advice and consultation on complex security issues.
• Communicate and act as contact for Health & Safety, Security, and Business Continuity Management-related issues to sub-regional/country management.
• Work with operations teams to implement incident prevention strategies, focusing on Transport and warehouse Health & Safety.
• Develop and implement occupational health and Health & Safety (OHS) programs to foster a Health & Safety-first culture across all DHL Supply Chain sites.
• Conduct and coordinate investigations under the supervision of the Africa Security Lead.
• Develop Security, Business Continuity Management, and Health & Safety concepts and processes for new business.
• Serve as the key interface for sub-regional/country management in implementing Security, Business Continuity Management, and Health & Safety standards.
• Ensure compliance with global DHL Health & Safety, Security, and Business Continuity Management standards and industry best practices, including ISO.
• Ensure compliance with statutory and regulatory Health & Safety requirements, collaborating with relevant agencies and authorities.
• Ensure ISO 45001 management system is implemented and maintained.
• Ensure DPDHL OHS standards are implemented and maintained.
• Assess OHS trends and ensure mitigation measures to drive a safe culture across the sites.
• Drive Leading and Lagging OHS indicators with improvement plans.
• Conduct OHS audits to ensure standardization and compliance; drive any deviations.
• Assist in project and tender processes by assessing risk to the business and providing support.
• Drive the OHS Strategy and implement improvement plans to address any deviations.
• Support and drive OHS investigation processes and compliance and follow up with effectiveness meetings.
• Ensure compliance on OHS month-end reports and meeting deadlines.
Local Accountabilities
• Oversee Health & Safety, Security, and Business Continuity Management operations at all DHL Supply Chain warehouses, transport networks, and offices in East Africa.
• Implement and monitor site-specific Health & Safety, Security, and Business Continuity Management measures to prevent losses, theft, and unauthorized access.
• Conduct Security, Business Continuity Management, and Health & Safety risk assessments at each facility and operational site to ensure proactive risk mitigation.
• Investigate Security and Health & Safety incidents, theft, and fraud, working closely with local law enforcement agencies to ensure swift resolution.
• Lead and monitor Leading and Lagging OHS performances against targets and implement improvement plans.
Qualifications & Experience
• Master’s degree in Criminology or related field (Desirable).
• At least 5 years in a position within Security, Business Continuity Management, and Health & Safety management.
• Familiarity with the logistics and supply chain industry within East Africa, including, key players, Operational challenges and Market dynamics.
• Proven track record of managing in a supply chain environment.
• CPP and CFI certified.
• Exceptional knowledge of supply chain-related Security and Health & Safety management.
• Knowledge of available local Security and Health & Safety technologies and infrastructure.
• Ability to integrate these technologies effectively into DHL's Security and Health & Safety systems.
• Active participation in local business and Security and Health & Safety networks.
• Staying informed about industry trends and best practices.
• Strong ability to make impact and influence.
• Results-oriented and driven by goal achievement with a strong focus on a high level of customer service.
• Investigative skills and a good understanding of local law.
• Project management and planning skills at the country level.
• Good communication skills (contacts with customers).
• Language skills (English mandatory).
• Analytical thinking skills and problem-solving abilities.
• Good knowledge of the Supply Chain (warehousing) business (operational procedures).
• High degree of analytical thinking and problem-solving skills.
• Security & Risk Management Expertise.
• Business Continuity Management Expertise.
• Health & Safety & Compliance Management.
• Crisis Management & Emergency Response.
• Leadership & Stakeholder Engagement.
• Communication & Reporting Skills.
• Ethical & Integrity-Driven Decision Making.
• Technology & Digital Security Awareness.
• Adaptability & Resilience.
• Financial & Budget Management.
DPDHL Core Competencies & Skills
• Strong analytical skills.
• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviours based on feedback.
• Takes personal responsibility for career and development.
Languages
English - verbal and written.
