2025-06-25
Intergraph Corporation
Other
/yr
employee
contract
Madison
Alabama
35756
United States
Job Location (Short): Madison, Alabama-USA
Workplace Type: Remote
Business Unit: ALI
Req Id: 1893
Intergraph Corporation d/b/a Hexagon’s Asset Lifecycle Intelligence division (“Intergraph”) is the leading global provider of engineering and geospatial software. Intergraph seeks a Senior Software Consultant responsible for troubleshooting and resolving technically-complex support issues. Interact with solution development and product ownership teams to provide feedback, discuss and document design issues, investigate problems, and develop solutions to meet the technological needs of users. Develop technical documents, instructions, and training for internal and external purposes. Accurately document activities and outcomes, possess in-depth knowledge of multiple ALI solutions, and stay up-to-date on industry technology and trends. Serve as a subject matter expert to assist in driving changes and improvements to ALI solutions. Facilitate communication and delivery of highly complex resolutions. Contribute to scheduled status updates on critical issues related to ALI and customer management. Develop strong proficiency in Customer Relationship Management systems. Conduct customer training when necessary.
Telecommuting is an option for this position.
This position requires a Bachelor’s degree or foreign degree equivalent in Computer Science, Mechanical Engineering, or a closely related field and five (5) years of experience working with Computer Aided Design in the Process, Power, & Marine industry. This position also requires demonstrated knowledge and experience with: Smart3D software, with focus in process plant design and specifications; engineering drawings; Customer Relationship Management (CRM) platforms; creating engineering design data; troubleshooting Smart3D design issues; training customers on software products; relational databases (Oracle and MSSQL); and troubleshooting Oracle and SQL.
Telecommuting is an option for this position.
#LI-DNI
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
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