Consumer Digital Banking Project Manager - Military veterans preferred

BancFirst Corporation

Consumer Digital Banking Product Manager

LOCATION
Onsite Position
100 N Broadway Ave, Oklahoma City, OK

HOURS
Full-Time
M-F

POSITION SUMMARY

We are looking for a strategic and user-centric Consumer Digital Banking Product Manager to lead the development and enhancement of digital banking experiences across web and mobile platforms. This role is critical to shaping how our customers interact with their money — from account opening and money movement to budgeting and financial wellness.

This position will work cross-functionally with tech support, compliance, advertising, call centers and management to deliver best-in-class digital solutions that drive engagement, customer satisfaction, and business growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform he essential functions.

• Define and execute the product roadmap for consumer digital banking experiences.
• Lead the ideation, development, and launch of new features across mobile and online banking platforms.
• Conduct user research and leverage customer insights to provide recommendations for product enhancements.
• Collaborate to create intuitive, accessible, and delightful experiences.
• Work closely with vendors to ensure timely and high-quality delivery.
• Monitor performance metrics and continuously optimize products based on data and feedback.
• Stay ahead of industry trends, competitive landscape, and regulatory requirements.
• Serve as the voice of the customer in product planning discussions.
• Ensure compliance with applicable banking regulations, privacy, and security standards.
• Flexibility as product enhancements occur during the evening and weekends to avoid customer disruption as much as possible.

REQUIREMENTS:

• 2-4 years of product management experience, preferably in fintech or digital banking.
• Proven success managing digital consumer products, especially mobile-first experiences.
• Strong understanding of core banking functions, money movement (ACH, wires, BillPay, A2A and P2P etc.) and account lifecycle.
• Excellent communication and stakeholder management skills.
• Analytical mindset with a data-driven approach to decision-making.
• Passion for innovation, user experience, and financial empowerment.

PREFERRED SKILLS AND QUALIFICATIONS

• Experience with open banking APIs, digital identity, or embedded finance.
• Familiarity with accessibility standards (WCAG) and inclusive design.
• Prior work with fraud, authentication, or digital security features.
• Experience working in agile development environments with cross-functional teams.

PHYSICAL REQUIREMENTS

• Constant use of computer screens
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
• Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
• Ability to sit and/or stand for long periods of time during the workday
• Long periods of typing and repetitive motion
• Ability to lift and/or move and carry 10 pounds

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.

Diversity…Our differences enhance business performance.

PI274257025