For a quick application text APPLY1 to 82174

A In-Transit Repair Coordinator at KhS Global Automotive Solutions is responsible for overseeing and coordinating automotive repair operations for vehicles in transit at rail yards, ports, or storage lots. This role ensures high-quality, timely repairs to meet manufacturer and client standards, minimizing delays in vehicle delivery. The coordinator acts as a key liaison between technicians, rail yard personnel, manufacturers, and insurance partners, managing workflows and ensuring operational efficiency.

Essential Duties and Responsibilities:

· Receive ITR cases through the Outbound Transportation (OBT) System

· Review cases to ensure ITR submission guidelines have been followed, and the necessary documentation has been submitted

· Ensure all cases are reviewed daily and dispatched

· Review Vehicle Delivery Receipts to ensure damages are signed off by both parties

· Ensure damage being reported matches the damage on the Vehicle Delivery Receipt

· Review dealer repair estimates, verify parts/labor rates and determine preliminary category of vehicle

· Review damage photos to validate damages coincide with damage noted on the delivery receipt

· Request additional information when needed

· Conduct daily follow-up with dealers on repair status and timing

· Review paid Transportation claims for units where diversion was requested

· Create diversion requests for required units in the Vehicle Buy Back System

· Create disclosures for diverted units consigned to auction in VBBS

· Complete documentation for scrap units that are sent to LKQ

· Interact with auction personnel regarding the pickup of diverted units to auction when required

· Interact with Business Centers personnel regarding case management when required

· Oversee all stolen vehicle reports

· Report all vehicles stolen to Stellantis security for vehicle tracking initiation.

· Obtain and provide required documentation to recover stolen units from tow-yards

· Onboarding of additional ITR dealerships

· Work with Stellantis Fleet team on repair status and timing updates

· Identify and provide relevant information to management towards process improvement

Qualifications:

· High School diploma or equivalent

· 1-2 years in automotive industry or equivalent

· Excellent verbal and written communication skills, with the ability to effectively interact with stakeholders at all levels, including senior management, repair shops, and insurers.

Working Conditions:

This position is primarily sedentary and can involve the following:

· Sit for extended periods while performing duties such as using a computer, reading, and writing.

· Occasionally stand, walk, and move while using hands and fingers to operate office equipment, including a computer keyboard and mouse.

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

This position is targeted to close on:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies .

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.