For a quick application text APPLY1 to 82174

As the Administrative Assistant– ITR, your essential job functions will include the following:

Perform the following items (60%)

· Monitoring Smartsheet, OBT, and back-office resources for areas of opportunity for the team, with the goal of increasing efficiency while ensuring billing and customer compliance.

· Developing and delivering effective, professional reports to consumers and able to be flexible based on departmental needs.

· Manage phone calls, emails, and other communications, ensuring timely responses to internal and external inquiries.

· Assist in preparing reports, presentations, and other documents as needed.

· Serve as the first point of contact for customers and clients, providing information and directing inquiries to the appropriate team members.

· Coordinate with the operations team to streamline processes and ensure all deadlines are met.

Quality Control, Service Excellence, Subject Matter Expert (40%)

· Maintain supplies inventory by checking stock to determine inventory level, placing and expediting orders for supplies, verifying receipt of supplies.

· Ensure all documentation complies with company policies, industry regulations, and safety standards.

· Collaborate with the finance team to ensure accuracy in billing and report any discrepancies.

Other duties as assigned.

Qualifications:

· High school diploma or equivalent

· 1-2 years of admin experience or in similar role

· Outstanding communication skills and exceptional attention to detail.

· Paint, body shop, PDR or reconditioning skills a plus.

· Demonstrated ability to create and/or implement processes.

· Strong organizational and planning skills.

· Knowledgeable of Microsoft Outlook, Word & Excel.

· Must have strong time management and organizational skills.

· Experience in automotive industry is preferred but not required

Working Conditions:

· Sedentary position, computer based, and ability to sit for long periods of time.

Drug Policy

· Dent Wizard is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies .

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.