DIAGNOSTIC IMAGING SCHEDULER - Military veterans preferred

Job Details

Description

The Radiology Diagnostic Imaging Services Scheduler is responsible for coordinating and scheduling imaging appointments for patients across a variety of modalities, including CT, MRI, Ultrasound, Fluoroscopy, Dexa, and Nuclear Medicine. This role ensures that all imaging appointments are accurately scheduled in a timely manner, aligned with clinical protocols, and supported with the necessary authorizations and documentation. The scheduler serves as a critical liaison between patients, referring providers, and the Radiology department to facilitate high-quality, efficient care.

Key Responsibilities:

• Schedule diagnostic imaging exams based on provider orders, imaging protocols, patient availability, and modality requirements.
• Accurately enter and update patient and appointment information in the Radiology Information System (RIS) Medinformatix.
• Verify exam appropriateness and ensure all required documentation is received prior to scheduling (e.g., referrals, clinical indications, insurance info).
• Coordinate with prior authorization teams to ensure approvals are in place before scheduled appointments.
• Communicate preparation instructions and exam details to patients clearly and professionally.
• Collaborate with Supervisor and or Technologists to address scheduling conflicts, accommodate urgent requests, or resolve issues.
• Monitor scheduling queues and respond promptly to internal and external scheduling requests or changes.
• Ensure HIPAA compliance and maintain patient confidentiality at all times.

Qualifications:

• Minimum of 1–2 years of experience in medical scheduling, preferably in a Radiology or outpatient imaging setting.
• Familiarity with medical terminology, imaging modalities, and insurance authorization processes.
• Proficient in scheduling software, EMR systems and Microsoft Office applications.
• Strong communication, organizational, and time-management skills.
• Ability to multitask and adapt in a fast-paced healthcare environment.

Education:

• High School Diploma or equivalent required
• Associate degree or healthcare-related training preferred.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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