Equal Opportunity Employer/Veterans/Disabled
Portland State University
Position Details
Proposed Start Date08/01/2025Classification TitleAdvising and Student ServicesRankN - No RankWorking TitleStudent Success Program ManagerDepartment260001 - EDU Dean's OfficePosition NumberD92633RepresentationAU - AAUP RenewableRenewableEnd date, if applicable Position FTE1.0Tenure StatusN - not applicable
Brief Description of PSU/School/Dept
The College of Education (COE) is the largest teacher preparation program in Oregon and is fully accredited by the National Council for Accreditation of Teacher Education and the Teacher Standards and Practices Commission of Oregon. The COE guides the development of outstanding teachers who are strong in content knowledge, expert in instructional practice, and committed to educational excellence, social justice, and equity.
Position Summary
The Student Success Leader and Advisor is the leader of the BrightPath which is the initiative for student success across the COE. The Student Success Advisor is committed to fostering student achievement in the areas of academic advising support, retention and persistence initiatives, and resource referral. This role is essential in helping students overcome barriers, achieve their educational and career aspirations, and thrive academically, socially, and emotionally. The Advisor collaborates with campus resources, faculty, staff, and administrators to create a supportive and inclusive environment that promotes student success and retention.
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
Minimum Qualifications
- Bachelor’s degree and 4 to 6 years of professional experience or Master’s degree with 2+ years of experience
- Strong interpersonal and communication skills, with the ability to build trust and rapport with students
- Knowledge of student development theory, retention strategies, and academic success models
- Knowledge of the unique needs of transfer and non-traditional students
- Demonstrated ability to work with diverse student populations and advocate for inclusive practices
- Excellent organizational skills, attention to detail, and ability to prioritize tasks
- Problem-solving and conflict resolution skills to address student challenges effectively
- , student information systems, or customer relationship management (CRM) tools
- Personal Attributes: Empathy, patience, and a genuine passion for helping students succeed
- Proactive mindset with the ability to take initiative and adapt to evolving needs
- Commitment to continuous professional development and staying informed about best practices in student support services
Preferred Qualifications
- Earned MA/MS in related field with two years of related experience
- Experience with student success efforts targeted toward first-generation, adult working students, and/or students of color
- Experience leading and supporting others in the completion of multi-step projects
- Proficiency in advising software, student information systems, or customer relationship management (CRM) tools
Key Cultural Competencies
- Create an environment that acknowledges, encourages, and celebrates differences.
- Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
- Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/HoursMonday-Friday, 8am-5pmTotal Compensation Range & Benefits Statement
Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be $63,816 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools.
Please visit our total compensation calculator to see the full value of our benefits package.
Posting Close Date07/14/2025Projected Close Date for PostingClosesApplication screening begins06/30/2025Quick Linkhttps://jobs.hrc.pdx.edu/postings/47676
Supplemental Questions Required fields are indicated with an asterisk (*).
- * This position is open only to current PSU AAUP academic professionals. Are you currently employed as an AAUP academic professional?
- * What is your highest degree earned?
(Open Ended Question)
- * Please name the specific field/discipline in which you received your degree.
(Open Ended Question)
- * In one paragraph, what experience do you have in student advising?
(Open Ended Question)
- * In one paragraph, what experience do you have in student success and retention models?
(Open Ended Question)
- * In one paragraph, describe how you build trust and rapport with students.
(Open Ended Question)
- * In one paragraph, please describe your leadership experience.
(Open Ended Question)
- * How did you first find out about this position?
- PSU Website
- Indeed.com
- HERCJobs
- Urban League of Portland
- Hispanic Metropolitan Chamber
- Oregon Employment Department
- Social Media
- Person Referral
- Career Builder
- Glass Door
- Other - Please describe in the next Question
- If you selected Other, please describe.
(Open Ended Question)
Applicant Documents Required Documents- Resume
- Cover Letter
- Professional References
Optional Documents
Equal employment opportunity, including veterans and individuals with disabilities.
PI274376509
