M365 Solution Engineer - Military veterans preferred

Location: 10747 Renner Boulevard, Lenexa, KS, 66219, United States

Employment Type: FT Exempt

Required_Degreee: 4 Year Degree

Minimum Experience 5 Years

Manage Others: No


Description:
The Microsoft 365 Solution Engineer will be responsible for collaborating with stakeholders to ideate, design, implement, and support innovative solutions across the entire Microsoft productivity, communications, engagement, and collaboration suite of applications (M365 Application Suite), to drive staff efficiency and productivity. There are four critical objectives of this role: 1) Stay current and skilled in the M365 Application Suite, 2) Work with stakeholders to understand business needs and opportunities to implement M365 solutions to increase productivity and improve quality of life at work, 3) Collaborate with IT to implement innovative, secure, scalable and reliable solutions aligned with strategic direction, and 4) M365 Solution support, maintenance, and training.


WaterOne provides competitive benefits and compensation ranges. Selected candidates are placed in the position’s pay range based on their qualifications. The pay range for this position starts at $98,600 and above, depending on candidate qualifications and experience as related to the position requirements.


Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Design, architect, configure and/or develop, implement, and support enterprise-level solutions using the entire M365 Application Suite.

Develop and maintain a roadmap for M365 Solutions aligning with IT strategic planning and organizational goals.

Develop and maintain technical documentation, data flow diagrams, and solution architecture diagrams to support M365 solutions.

Design, configure and/or develop, implement, and support system integrations with M365 solutions.

Work with IT Business Partners to gather requirements, design, configure/extend, implement, and support solutions.

Collaborate with IT Business Partners and business unit stakeholders to ensure solutions meet business requirements and are delivered on time and within budget.

Partner with other IT teams, including the technical infrastructure and security teams, to design and implement solutions that are secure and fit with WaterOne’s overall IT strategy and solution roadmap including disaster recovery and maintaining business continuity.

Provide expert guidance on M365 Application Suite.

Stay current with the latest M365 Application Suite products, features, updates, and trends and make recommendations to incorporate them into solutions.

Collaborate with IT Teams (Operations, Service Desk, Data, Security, Business Partners, ERP, GIS, and Application Development) to ensure solutions align with overall IT strategy and architecture.

Support WaterOne personnel with issues related to M365 Solution Suite and related integrations and solutions.

Partner with the WaterOne Training team, to identify, create and conduct training and workshop sessions to increase adoption and proficiency of M365 Solutions among WaterOne employees.

Troubleshoot and resolve technical and functional issues related to M365 solutions and integrations.

Ensure that deployed solutions meet industry best practices, and are scalable, secure, and reliable.

Align solutions and training with WaterOne’s acceptable use of technology and security policies.

Align design and solutions with WaterOne’s record management practices and policies.

Mentor and guide other IT team members related to M365 Solutions and integrations.

Performs other duties as assigned.

Customer Service Commitment
WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.



Required Education & Experience

Bachelor’s degree in Business, Computer Science, Information Technology, Management Information Systems or a related discipline.

Five years of experience in solution analysis, business analysis, application development or related field.

Note: An equivalent combination of education and experience may be considered in meeting the requirements above.

Experience configuring/developing, implementing and supporting solutions leveraging the M365 Application Suite.

Experience designing, developing and implementing solutions following a standard system development lifecycle.

Experience with data and content management.

Experience working with Business Partners and Business Analysts to understand business opportunities and solution requirements.

Required Knowledge, Skills, and Abilities

Evidence of a dedication to continual learning and evidence of staying current with evolving technologies.

Demonstrated strong and effective verbal, written and interpersonal communication skills.

Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.

Ability to elicit cooperation from a wide variety of sources, including upper management, vendors, and business users.

Ability to conduct training and informational sessions.

Superior problem-solving and technical skills.

Excellent organizational skills.

Excellent decision-making skills and ability to exercise good judgment.

High degree of initiative, self-motivation and assertiveness.

Must pass post-offer drug screen and background verification.

Preferred Qualifications

Microsoft Technical Certifications.

Experience with Generative AI Technologies (such as MS Copilot).

Experience with Microsoft Power Platform.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An employee in this position may lift or move up to 5 lbs. occasionally and 10 lbs. rarely.

Additional physical requirements for this position:

Must be able to remain in a stationary, standing and/or sitting position for up to several hours a day.

Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer.

Must be able to move from one location to another.

WaterOne provides a total compensation package that includes:

Competitive base pay

Medical, dental, vision, life, AD&D, and LTD insurance

Flexible spending account

Company funded Cash Balance Plan

Company match Defined Contribution Plan

Comprehensive wellness program

Educational assistance program

A variety of other benefit programs and activities

Equal Opportunity Employer
WaterOne is an equal opportunity employer and upholds a non-discrimination policy. We prohibit discrimination on the basis of race, national origin, gender, sexual orientation, religion, disability, age, military status, or marital status in making employment and business decisions. We also prohibit harassment and retaliation in the workplace and in our dealings with the public. We encourage and welcome diversity of backgrounds in our workforce. WaterOne complies with the Immigration Reform and Control Act (IRCA).

Complete job description is available upon request and will be provided during the selection process.






Equal employment opportunity, including veterans and individuals with disabilities.

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