Your IT Future, Delivered

Principal Project Manager (Scrum Master)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our Reference Data team is continuously expanding. No matter your level of Project Management proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #ProjectManagement #ScrumMaster #AgileCoach #JIRA #Confluence

Grow together
You will be involved in end-to-end Project/Program Management of multiple projects focused on implementing new or transforming existing reference data systems. You will plan, coordinate & control all project work packages, manage global cross-functional teams & liaise with Business IT representatives.

As a Principal Project Manager, you will be responsible for:

• Mentor and coach teams on Agile principles, practices, and frameworks (e.g., Scrum, Kanban).
• Facilitate Agile ceremonies (e.g., Sprint Planning, Daily Stand-ups, Retrospectives) and ensure adherence to Agile practices.
• Assess team maturity and provide tailored guidance to improve performance and self-organization.
• Foster a culture of continuous improvement by encouraging teams to reflect on their processes and outcomes.
• Planning: Defining the project's scope, goals, and objectives.
• Budgeting: Estimating costs, establishing budgets, and tracking spending.
• Risk management: Identifying potential risks early and developing mitigation strategies.
• Team management: Assigning tasks based on team members' skills and experience and ensuring team members are performing to their best potential.
• Communication: Communicating with team members, external partners and business stakeholders to determine project status and identify potential roadblocks.
• Issue resolution: Ensuring issues related to scope, budget, and resource allocation are resolved effectively.
• Time management: Using timesheets or project management software to see how the team is spending their time and whether projects remain on track.
• Change management: Dealing with changes to the project, committed delivery on time with quality and ensuring 0 impact to production due to changes.
• Documentation: Preparing documents and managing reports.

Ready to embark on the journey? Here’s what we are looking for:
As an Agile Coach cum Project Manager, having knowledge on Confluence is a huge plus. Relevant certifications (e.g., Certified ScrumMaster (CSM), Agile Certified Coach (ICP-ACC), Project Management Professional (PMP) are often preferred as part of this role.

You are a project management aficionado, therefore you have a good understanding of project management methodologies & principles and strong communication & stakeholder management skills. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.