Senior Manager | PMO | Data & Analytics - Military veterans preferred

Position Title: Senior Manager | PMO | Data & Analytics

Date: Jul 1, 2025

Location: San Juan, PR

Company: Popular Bank

Hybrid from San Juan, Puerto Rico

Position Summary:

The Senior Manager, PMO – Data & Analytics leads the execution and delivery oversight of enterprise data and AI programs—spanning cloud platform builds, data governance, advanced analytics, and AI/ML initiatives. This role integrates Agile delivery leadership with robust program governance, financial and vendor oversight, and risk management. A key aspect of this role is engaging executive sponsors and steering committees to ensure strategic alignment, executive buy-in, and sustained momentum across the data and analytics portfolio.

The ideal candidate is a seasoned delivery leader with deep program management expertise, a strong executive presence, and a track record of enabling business transformation through data.

Key Responsibilities:

Strategic Program & Portfolio Leadership

• Lead a portfolio of enterprise-wide programs supporting data modernization, analytics enablement, AI use cases, and governance uplift.
• Translate strategic initiatives into program roadmaps with clear objectives, milestones, and measurable KPIs.
• Drive alignment between technical teams, data leaders, business sponsors, and transformation offices.

Executive & Governance Engagement

• Build trusted relationships with executive sponsors, ensuring visibility into program goals, progress, risks, and business impact.
• Facilitate and lead executive steering committees and governance forums; prepare program dashboards, escalate issues, and secure decisions.
• Ensure alignment between delivery outcomes and strategic business objectives through ongoing executive engagement.

Agile & Hybrid Delivery Oversight

• Oversee delivery teams across Agile and hybrid methodologies; manage Scrum Masters, Project Managers, and Agile Coaches.
• Facilitate PI Planning, Agile Release Train coordination, and cadence-based execution using frameworks such as SAFe.
• Foster delivery culture focuses on iteration, transparency, and continuous value delivery.

Financial Management

• Own and manage the full financial lifecycle of the D&A portfolio—including budget planning, CapEx/OpEx tracking, variance analysis, and benefit realization.
• Maintain alignment with enterprise investment governance and finance teams to ensure fiscal accountability.

Vendor & Partner Management

• Manage external vendors and system integrators supporting data platforms, cloud migrations, and consulting services.
• Lead contract negotiations, performance reviews, deliverables tracking, and alignment to internal delivery models.

Risk & Compliance Management

• Proactively identify and manage risks across delivery, technology, data privacy, security, and regulatory dimensions.
• Partner with enterprise risk and compliance teams to ensure data initiatives meet internal policies and external regulatory obligations.

Governance, Controls & Reporting

• Implement enterprise-aligned PMO governance tailored for data and analytics delivery.
• Deliver reporting and scorecards for executive audiences, covering scope, schedule, cost, value, risks, and decisions required.
• Integrate metrics into platforms like Smartsheet, Jira, Clarity, or Power BI for real-time visibility.

Team Leadership & Capability Building

• Lead a high-performing team of program leaders and Agile practitioners; coach and develop talent across delivery and stakeholder engagement.
• Promote a learning culture that fosters delivery discipline, agility, accountability, and innovation.

Required Qualifications:

• Bachelor’s degree in information systems, Business, or related field (Master’s or MBA preferred)
• 10–15 years of experience in program and portfolio management, with at least 5 years in a leadership role focused on data or digital transformation
• Demonstrated ability to engage and influence executive sponsors, lead steering committees, and present to senior leadership
• Strong command of Agile frameworks (e.g., SAFe, Scrum), Lean delivery, and hybrid delivery methodologies
• Experience managing enterprise-level budgets and external vendor relationships
• PMP, SAFe Agilist, or Agile delivery certification required

Preferred Qualifications:

• Experience building or scaling a PMO or delivery office
• Familiarity with cloud data ecosystems (Snowflake, Azure, Databricks), governance tools (Collibra, Informatica), and visualization (Power BI, Tableau)
• Exposure to regulated environments (e.g., financial services, insurance) and compliance frameworks (e.g., GDPR, CCPA, SOX)

Core Competencies:

• Executive Presence: Influences senior leaders with confidence, clarity, and credibility
• Program Execution: Delivers complex programs from strategy to value realization
• Agile Leadership: Coaches team and drives Agile maturity across delivery streams
• Financial Stewardship: Manages large, complex budgets and benefits tracking
• Vendor Oversight: Aligns partner performance to delivery and business outcomes
• Risk & Change Management: Proactively mitigates delivery and organizational risk
• Team Empowerment: Builds, mentors, and energizes high-performing delivery teams

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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