2025-07-02
Strategic Business Systems
Other
/yr
employee
contract
Chantilly
Virginia
20151
United States
Strategic Business Systems
***This role has associated hours: Fri-Sun, 7PM-7AM ***
Strategic Business Systems is seeking a Storage Administrator to join our team of qualified, diverse individuals. This is part of a team that ensures the customer's ability to provide mission-critical intelligence and successful use of its information technology (IT) networks worldwide.
36hr-for-40hr weekend, Fri-Sun, 7pm-7am
Job Summary
We are looking for a motivated Professional Services Engineer to join our 24x7 storage operations team and service our Managed Services Customers.
You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Storage Infrastructure Improvements. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies.
To be successful in this role, you would need to have the following:
• Experienced in NetApp storage technology. Deploying and administering NetApp storage primarily ONTAP, troubleshooting performance issues, performing firmware and OS upgrades, using storage management and monitoring tools, managing storage/backup integration with NetApp Data Infrastructure.
• Proficient understanding of NetApp storage concepts, related management tools (AIQ, AIQUM) and related storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.
• Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, BlueXP, Data Infrastructure Insights (DII), Workload Security, and SnapCenter.
• Experience with any automation tools would be desired.
Job Requirements
• Strong understanding of storage protocols and technologies (CIFS, NFS, iSCSI, NVMe, Fiber Channel switching and networks).
• Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
• Understanding of managed services delivery and cloud certifications is desirable.
• Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.
• Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.
• Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable.
• Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator.
• Good to have NetApp Cloud-based Certifications like NetApp Certified Data Administrator (NCDA), or Hybrid Cloud Administrator (NCHCA).
• Strong customer communication and documentation skills.
• Built and maintained strong relationships with internal and external stakeholders.
• Infrastructure design, build, deployment and disaster recovery testing.
• Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
• Working knowledge on containers & microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial.
Education
Typically requires a minimum of 8-10 years of related experience with a bachelor's or any master's degree or equivalent combination of professional education/training and applicable work experience.
EEO Disclaimer
SBS is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws.
Accommodations
If you need an accommodation seeking employment with SBS, please email hr@sbsplanet.com . Accommodations are made on a case-by-case basis.
Equal employment opportunity, including veterans and individuals with disabilities.
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