Service Center Support - Military veterans preferred

Genex Service LLC


Service Center Support

US--Remote

Job ID: 25-18104
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

This position is for a 24 hour call center and the shift will be:

8AM-4:30PM CST on Sunday, Monday, Tuesday, Wednesday, Friday

OR

12PM-8:30PM CST on Monday, Wednesday, Thursday, Friday, Saturday.

Training: 8:30AM-5PM CT Monday-Friday for 4 weeks

We are seeking a Service Center Support rep who can work remotely from home and provide customer service to injured workers.

Responsibility

• Takes incoming calls from injured workers seeking medical attention from doctors.
• Ensures injured workes have all the necessary paperwork to seek treatment.
• Provides administrative processes support for routine "back office" tasks such as data entry, order and application processing, document verification, accounting support and preparing mailings.

Perks: Full and comprehensive benefits programs starting on your first day, 24 days of paid vacation/holidays in your first year plus sick days, Employee Assistance and a Referral Program.

Minimum Education:

• High School Diploma or Equivalent 

Requirements: 

• Ability to Multi-task
• Computer Skills
• Knowledge of Medical Terminology 

Preferred:

• Bilingual Spanish - Fluent (Takes Spanish speaking calls)

PI274584932