Administrative Assistant ORR - Military veterans preferred

2025-07-02
Upbring
Other

/yr

  employee   contract


Mcallen
Texas
78501
United States


Overview

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve.  Every day, we strive to embody our core values: 

  • We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. 
  • We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. 
  • We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. 

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. 

 

What You'll do as an Administrative Assistant

The Administrative Assistant will provide administrative, clerical, and receptionist support as needed for the ORR program, such as answering and transferring calls to different departments, distributing and reconciliation of credit cards, filing, basic bookkeeping, and office management.   



Responsibilities

  • Answer and make telephone calls, transfer calls as needed, and handle inquiries professionally; schedules appointments, make reservations, and coordinate staff travel arrangements 
  • Support with receptionist duties, including greeting visitors, managing check-ins, and directing individuals to the appropriate departments 
  • Receive, sort, date-stamp, and distribute all incoming mail and documents, duplicate all necessary materials and complete the mailing process for all outgoing mail 
  • Maintain accurate records and an organized filing system 
  • Compile and submit statistical reports as requested such as ORR monthly, quarterly, and yearly reports, ensuring timely submission of all documents in compliance with agency policies 
  • Compile and submit all documents, forms, and records to appropriate individuals and/or offices by designated dates or in accordance with agency policies and procedures 
  • Ensure receipts and invoices are properly submitted and filed through Financial Edge and Card Center 
  • Purchase office supplies/additional goods either by online ordering or from warehouse clubs 
  • Act as Notary Public for the program if requested 
  • Other duties and projects as assigned 



  • Qualifications

    Minimum Qualifications

    • High School diploma or equivalent
    • 1 years’ secretarial, receptionist, or administrative experience
    • Must be 21 years of age or older per licensing requirements 
    • Strong customer service skills with the ability to greet and welcome individuals in a professional and pleasant manner 
    • Excellent written and verbal communication skills, ensuring clear and effective interactions with staff, visitors, and external stakeholders 
    • Ability to work independently and as part of a team; take initiative and perform tasks with limited supervision 
    • Exceptional organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple responsibilities simultaneously 
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and other relevant software for administrative and clerical tasks 
    • Ability to handle confidential information with discretion and professionalism 

    Administrative Assistant Preferred Qualifications

    • Associates degree in Business Administration, Office Administration, or closely related field
    • 3 years’ secretarial, receptionist, or administrative experience

    Perks at Upbring 

    • Competitive PTO & paid holidays?
    • Health, dental, vision insurance & more? 
    • 403(b) Plan
    • Employee Assistance Program 
    • Discounted Gym Memberships? 

     

    Physical Demands & Work Conditions

    • This position requires sitting and looking and using a computer for long periods of time 
    • Position works in a child facility and has constant exposure to children 
    • Position requires frequent standing, walking and time in units/cottages which are areas where children reside 
    • Lift, push, pull, move up to 25 lbs.  
    • May be required to apply safety intervention with youth that could weigh over 100 lbs. 
    The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

     

    Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.





    Equal employment opportunity, including veterans and individuals with disabilities.

    PI274653089