Senior Manager - HR - Military veterans preferred

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

HRD Manager (Overall Role Purpose)

• Support regional talent management development (talent review, succession planning, career planning, performance appraisal and management) initiatives and programs for MY & BN.

• Roll out global initiatives and programs endorsed by RO and manage implementation at country level, ensuring that regional strategies and systems are aligned to DHL's global guidelines.

• Build organizational and leadership capabilities by fostering a strong learning culture, providing diverse training opportunities as part of the vision to be an Employer of Choice.

• Provide guidance to country team/ managers/ employees in developing local development plans to meet business needs.

• Ensure compliance of the performance management system with global requirements.

Accountabilities

Talent & Performance Management

• Drive and monitor implementation of global and regional performance management, talent management and development program.

• Manage closely the timeliness and proper implementation of performance management process in the country, including year-end process, calibration exercise etc.

• Drive awareness and capability in country with regard to knowledge and process relating to talent management, succession planning and development of potentials.

• Consult and support managers and HR on talent management topics.

• Prepare and facilitate Employee Development Reviews (EDR) at local level, in line with global and regional principles and processes.

• Identify employees with potential at country level and ensure follow up development plans.

• Identify key roles at country level and ensure follow up to succession plans.

• Advise HR colleagues on Talent Management processes, systems and tools, including myTalentWorld (GTS/ Performance & Talent), Learning Management System, Individual Development Plan, 360, Development Centers etc.

• Provide Talent Management data and analysis, Leadership Evaluation, Achievements, Development and Succession Cycle, talent pool analysis, KPI tracking and reporting as appropriate.

Talent & Performance Management

• Provide guidance to local managers with regard to developing individual development plans.

• Support and track development opportunities, advise on the use of career planning tools and frameworks.

• Provide feedback and coaching to line managers and employees.

• Design, review and implement local talent & development programs as appropriate to meet business needs e.g. Employee Education Assistance Program, Bursary, Upstairs Scholarship Program, Development Centers etc.

• Monitor and follow up on required training completion at country level.

• Liaise with vendors- external training providers, schools, ASK HR on EDR support etc.

• Involvement in any HRD/TM ad-hoc projects e.g. internship program, buddying/ mentoring initiatives, employer branding at career fairs, building and managing relationships with local institutions.

• Facilitate trainings such as CIS Induction, CIM, HR DILO, etc
  
  Business Partner - HR (Overall Role Purpose & Accountabilities)

• Advise, challenge, coach and support Business Managers on people-related issues and processes (e.g. performance management, personal and team development, career path implementation, resource planning and recruitment).

• Drive employee engagement in line with DPDHL strategy and plans.

• Support Business Managers in translating business priorities into Functional goals and objectives.

• Understand the business, its issues and challenges, to provide specific advice to Business Managers.

• Assist the Functional senior team to assess current workforce strengths and weaknesses.

• Provide support to make talent and leadership development plans and implement them.

• Facilitate functional panel reviews and follow up process to identify and develop growth employees.

• Use globally/regionally provided HR tools, processes and techniques to address issues and/or roll-out global/regional initiatives.

• Coordinate the performance management, target setting, promotional increase adjustments, salary reviews and EOS improvement actions within the country.

• Formulate fair and equitable processes on employee counseling and discipline and play an active role in solving any issues.

• Create innovative employee engagement solutions, which are aligned with the Express motivated peoplestrategy.

• Lead and manage the country employee recognition scheme and Employee of the Year program.

• Handling all recruitment tasks, from job postings to onboarding, in accordance with the organization's recruitment standards.