Business Solutions Manager - Military veterans preferred

Business Solutions Manager

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Law School?

Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger.

As a Business Solutions Manager, you will mentor and provide oversight of individual team members, as well as ensure the success of our projects and consulting engagements. Building relationships and setting expectations with both your direct reports, as well as our clients, are important aspects of the job and key to your success. You will work with the rest of the management team to plan and prioritize our project portfolio. We are an agile organization that strives to continually adapt and improve our processes and methodologies, and you will play a key role in leading our continued evolution as we work to meet our business partners’ needs.

As a Business Solutions Manager you will:

• Manage the assignment and prioritization of your direct reports’ work
• Mentor individual team members
• Perform annual performance reviews, and give regular, constructive feedback throughout the year to manage performance to expectations
• Own a portfolio of projects where your goal is to ensure a successful outcome through clearly stated objectives, effective communication and careful planning and monitoring
• Participate in the planning and prioritization of our overall project portfolio
• Ensure projects and solutions are structured to achieve business objectives with the simplest design and implementation possible
• Identify process improvement opportunities, and help to drive team adoption
• Act as a point of escalation for client concerns, and vendor performance issues

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills

We are looking for people with:

• Ten+ years’ experience working in progressive roles within technical, project-oriented teams a plus
• Experience managing and mentoring individual team members
• Excellent client consulting skills, with ability to communicate effectively with both technical and non-technical audiences
• Practical experience leading large, multi-stakeholder projects via iterative methodologies, such as Agile
• Analytical and problem-solving skills
• Proactive identification of project risks, and development of effective mitigation strategies
• Strong team player who leads by example and fosters a positive, forward-thinking team culture

Standard Hours/Schedule: Full-Time

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Criminal

Other Information:

All offers are made by HLS Human Resources.

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Work Format Details

This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 059. Please visit? Harvard's Salary Ranges? to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

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