LLP - Business Process Manager - Military veterans preferred

Let’s be a part of our #TogetherUnstoppable team!

DHL is a brand with a vision to become “The logistics company for the world”. Our promise is to simplify services and offer sustainable solutions while showing unwavering respect and achieving exceptional results.

DHL Supply Chain provides end-to-end supply chain management and consultancy services including warehousing, distribution, transportation, and value-added services across consumer, retail, life science & healthcare, technology, engineering & manufacturing, and automotive sectors. Active in over 60 countries and with more than 120,000 employees worldwide, DHL Supply Chain manages approximately 23 million m² of warehousing space.

Qualifications:
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (Master’s or technical qualification is a plus)
• Minimum 5 years of logistics or operational experience, with at least 3 years in business analysis, due diligence, continuous improvement or solutions design
• Demonstrated experience managing complex supply chain design or transformation projects
• Strong analytical and process mapping skills (Visio, Excel, PowerPoint proficiency is essential)
• Excellent communication, facilitation and stakeholder engagement skills
• Strong understanding of warehouse, transport and IT capabilities in logistics operations
• Fluent in English; knowledge of additional European languages is a plus
• Able to work across multiple regions and adapt in cross-cultural environments
• Financial awareness and ability to evaluate cost models and business cases

Job Description:
• Conduct due diligence activities by working closely with customers and internal stakeholders to understand and document current state operations and requirements
• Lead customer workshops and site visits to gather process, system and performance data
• Build business requirement documents and support operational and technical design teams in shaping optimal solutions
• Re-engineer supply chain processes to improve service and reduce cost
• Present findings and improvement opportunities through compelling business cases
• Actively support user acceptance testing (UAT), training documentation and go-live readiness
• Coordinate with operations, IT, finance and project teams during implementations
• Provide operational insight to system design teams to ensure business alignment
• Identify and support continuous improvement initiatives for existing LLP operations
• Promote sharing of best practices across the business
• Build strong relationships with external customers and internal cross-functional teams