Medication Resource Specialist (PAS Resource Specialist) - Military veterans preferred

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


Medication Resource Specialist (PAS Resource Specialist)

US-OR-Portland

Job ID: 2025-34964
Type: Regular Full-Time
# of Openings: 1
Category: Hospital/Clinic Support
Portland, OR (Waterfront)

Overview

Key Responsibilities & Performance Standards

• Obtains prior authorizations for medications. Enters all information accurately into Epic. Follows up on pending authorizations until they are obtained.
• Assists with obtaining diabetic Durable Medical Equipment (DME) for patients.
• Documents refill requests, including contacting pharmacies with questions/concerns.
• Communicates with patients/families, other health care team members, in a time and cost efficient, courteous manner.  Demonstrates active listening skills and supportive, professional behavior at all times, to patients, families and staff. Documents all care given, observations, and patient response to care, accurately and legibly in English, in the medical record.
• Back up for answering phones and scheduling appointments as necessary; additional coverage for front desk duties as needed.

• One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations (dependent on position description). OR one and a half years of work experience in a high volume direct public contact position and 6 months experience in a medical office setting.  The candidate must have a thorough knowledge of PAS policies and procedures. Candidates will have demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU.

Knowledge and Skills Required:

• Basic computer skills including word processing. Windows applications, on-line scheduling, and a preference for data-base skills. Excellent verbal and written communications skills.  Strong customer service orientation.  Demonstrated effectiveness in confrontational customer interactions.

• High school diploma or equivalent.
• Basic computer skills including word processing. Windows applications, on-line scheduling, and a preference for data-base skills. Excellent verbal and written communications skills. Strong customer service orientation. Demonstrated effectiveness in confrontational customer interactions.

PI274794228