RCCA and Quality Specialist - Military veterans preferred

Infinera

Location: United States - CA - Sunnyvale
Full/Part Time: Full time
Req ID: 2025393

CA Pay Range (Hourly):

$32.31 - $60.00

At Infinera, your base pay is one part of your total compensation package. Your actual base pay will depend on your skills, qualifications, experience, and location. This role may be eligible for equity grants, discretionary bonuses, or commission payments. The amount of these incentives is based on the terms of the Company’s incentive plans, the Company’s financial performance, and/or individual employee job performance.

Infinera also offers paid leave, medical,

dental, and vision coverage, 401(k),

life, and disability insurance to eligible employees.

Key Responsibilities:

• Lead and facilitate RCCA investigations for internal issues.
• Apply Human Factor Analysis and Classification system (HFACS) to identify human contribution to quality,
• Use problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC, etc.) to identify root causes and implement effective corrective actions.
• Collaborate with cross-functional teams (Engineering, Production, Maintenance) to develop, validate, and monitor corrective/preventive actions.
• Track and manage PQM (PIC Quality Management) documentation and ensure timely closure.
• Conduct quality audits (internal) and support external audits
• Analyze quality metrics (scrap, rework, etc.) to identify trends and improvement opportunities.
• Maintain quality documentation in compliance with ISO
• Train staff in quality processes and root cause methodology as needed.
• Contribute to a culture of continuous improvement and quality excellence.

Qualifications:

Education & Experience:

• Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience).
• 2–5 years of experience in quality assurance or manufacturing with a focus on RCCA and CAPA processes.

“This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as “Export-Controlled Information”) controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information. The U.S. Department of Commerce currently requires a foreign person with a most recent citizenship or permanent residency of Sudan, Ukraine, or a country currently designated in Country Group D:1, E:1 or E:2 (Supplement No. 1 to Part 740, Title 15) to have an export control license to access our Export-Controlled Information, unless they meet certain exemptions provided under U.S. export control laws and regulations. The list of applicable countries in Country Group D:1, E:1 or E:2 may be updated by the U.S. government from time to time. The current processing time for an export control license is approximately 4 to 6 months.

Your employment or engagement with Infinera shall be contingent on verifying your eligibility or requirement for obtaining a necessary license and/or authorization from the appropriate agency. You will be required to provide certain information for export control compliance assessment purposes, and your information will be reviewed by Infinera's hiring and export control teams to ensure compliance with the U.S. export control laws and regulations. Infinera will collect necessary documents (such as proof of citizenship etc.) to assess license/authorization requirements if you are offered and accept the position.”

Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability. EEO Employer/Vet/Disabled.



Equal employment opportunity, including veterans and individuals with disabilities.

PI274834510