COLLECTOR I

US NATIONWIDE- REMOTE

HealthTronics is hiring a Remote Collector I to support our Round Rock, Texas corporate office so don’t wait:

Apply Now and schedule your interview to learn more!

• Do you love bringing order to a team environment, but dislike dealing with traffic and long workdays?
• Are you the type of person who feels that your day gets better when you can make someone else’s day brighter with great customer service?

Our Collectors love working for HealthTronics because we offer an excellent work environment that supports a healthy work/life balance. Our core business hours are between 8:00 AM to 5:00 PM CT 

ESSENTIAL FUNCTIONS:

• Initiate collection actions by contacting accounts based on due dates; handle calls from patients, insurance companies, and facilities
• Maintain book of business, obtain PO, review, correct and/or submit invoices, claims prepare receivable status reports
•  Determine the plan of action , research and resolve denied or disputed balances and list accounts for escalation
• Collaborate with Internal Customers to ensure correct billing/payment for services provided; External Customers including Hospital and Medical Insurance Contract Administrator on delinquent payments
• Generate management reports, provide up to date status and assist with special projects
• Follow HIPAA guidelines and Company Policy Procedures to ensure security of member files

POSITION REQUIREMENTS:

• Strong oral and written communication skills; ability to problem solve, manage public interactions professionally and remain calm under stress.
• Minimum of two years' experience in Health Care billing and collections
• Knowledge of Coding and Fair Debt Collection Act and relevant laws

HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

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