Program Coordinator, Growth & Community Engagement (Inland Empire, CA) - Military veterans preferred

Molina Healthcare is hiring for a Program Coordinator on our CA Growth and Community Engagement team.  This role is remote with some travel within the state of California. Candidate should be located in or near the Inland Empire area. 

Assists in planning, organizing, and promoting program activities. Retrieves and disseminates data from a variety of sources for the purpose of complying with financial, legal and/or administrative requirements related to the program(s). Serves as the liaison and point of contact between the program functional area and the business. Identifies and reports program operational issues and requests resources to management. Maintains program compliance with respective government and regulatory agencies.

Job Summary

Provides general administrative support that includes routine document preparation, file management, scheduling/arranging meetings, arranging travel and ordering office supplies. May also perform a variety of activities in support of the functional processes, programs and/or services. Also provides the administration of various programs, projects and assignments aligned with functional processes and services. Work may involve design and development of program components, coordination of work effort across third party vendors or internal staff to execute against program requirements, development and monitoring of program/project metrics and ongoing process improvement. May conduct training, prepare budgeting, project scheduling, and statistical reports as required. Examples include, but are not limited, to fleet/safety administration, travel services administration, employee assistance program administration, etc.

Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing Medicaid programs.  Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.

KNOWLEDGE/SKILLS/ABILITIES

• Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate.   Works collaboratively with other key departments to increase the Medicaid assignment percentage for Molina.
• Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building membership for Medicaid and related programs. Effectively moves relationships through the “enrollment” pipeline.
• Responsible for achieving monthly, quarterly, and annual enrollment goals, and growth and choice targets, as established by management.
• Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
• Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services.  Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
• Viewed as a “subject matter expert” (SME) by community and influencers on the health care delivery system and wellness topics.
• Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
• Assists with all incoming calls and assist perspective members or members with health access related questions.
• Identify partnerships with key sponsorship opportunities and provide justification to determine Molina's participation. 
• Identify and promote Molina's programs out in the community and creates opportunities for employees to participate.
• Responsible for managing their own daily schedule in alignment with department goals and initiatives as assigned by regions.
• Key in the development of SMART goals and provide input on department priorities.

JOB QUALIFICATIONS

Required Education:

Bachelor’s Degree or equivalent, job-related experience.

Required Experience:

• Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
• Must be able to attend public events in outdoor venues in all weather conditions.
• Must be able to sit and stand for long periods.
• Must be able to drive up to 3 hours to attend events.  Must be able to lift 30 pounds.

Required License, Certification, Association:

• Completion of Molina /DHS/MRMIB Marketing Certification Program/Covered CA Certified.
• Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

Preferred Education:

• Bachelor’s Degree in Marketing or related discipline.

Preferred Experience:

• Solid understanding of Health Care Markets, primarily Medicaid.
• Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
• 5 years of outreach experience serving low-income populations.
• 3 - 5 years project management experience, preferably in a health care or outreach setting.
• Experience presenting to influencer and low-income audiences.   
• Experience in sales or marketing techniques.
• Fluency in a second language highly desirable.

Preferred License, Certification, Association:

• Active Life & Health Insurance
• Market Place Certified

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Key Words: community health advisor, enrollment, Medicaid, Medicare, Medi-Cal, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter and public health, health coach, aide, community lead, community advocate, nonprofit, non-profit, social worker, case worker, housing counselor, human service worker, Navigator, Assistor, Connecter, Promotora, Marketing, Sales, Bilingual, Spanish, , Bilingual, Spanish, Spanish Speaking, MCO, Medicare Advantage, Waiver, healthcare, Health Care, LTSS, IPA, Salesforce, Data, Analysis, Reporting, Enrollment, Enroll, Travel, MPC, Accountable Care Networks, Accountable Care Organizations, AIM, ACHs, DOH, DSHS, FQHC, FFS, HCA, Population Health

Pay Range: $20.74 - $40.44 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.