2025-07-08
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Budapest
Hungary
Are you ready to dive into a role where you can help your colleagues with IT challenges? Join our friendly international team and support our organization with various tech issues. We’d love to have you on board!
Key Responsibilities:
Serve as the point of contact for end users experiencing a wide range of technical issues, including hardware problems and software inquiries.
Provide 2nd level support for various topics when issues cannot be solved locally.
Facilitate direct communication with German colleagues to address and resolve IT-related issues.
Perform SAP user management task and troubleshoot different errors in SAP.
Organize and coordinate hardware and software changes with internal and external IT service providers.
Monitor updates in SAP, test and pilot changes.
Qualifications & Key Requirements:
2 years of IT support experience.
Professional proficiency in German (B2) and English (B2); Hungarian is not necessary.
Familiarity with SAP is a plus.
Strong service mentality and problem-solving skills.
Excellent communication and coordination abilities.
What do we offer?
Thorough and supportive onboarding process for a smooth transition into the role
Cafeteria HUF 500,000/year
State-of-the-art technology to accompany you in your day-to-day work.????
The opportunity to be part of the launch of a new HUB in Europe.
Stability, career growth, and a range of certified training opportunities.
A friendly team and a pleasant working environment.
Open feedback culture, flat hierarchies, and an innovative approach.??????
Additional benefits (discounted fee to Gilda Max network, All You Can Move offer, fruit days).
