Your IT Future, Delivered

AI Engineer (Python, Gen AI)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our team is continuously expanding. No matter your level of Architecture proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

The role of an AI Engineer is the pathfinder for the Engineering team. AI Engineers need to be able to understand the challenges on the ground and find solution to improve efficiency in delivering solutions for faster time to market. AI Engineer is proficient in leveraging available AI tools in applying real world use cases for better productivity.

Ready to embark on the journey? Here’s what we are looking for:

As an AI Engineer, having Python experience, Prompt Engineering and Generative AI models, and AI use cases application is required. Also, knowledge of AI workflow tools such as LangChain and n8n will be a huge plus to help our company improve our business and IT processes with better efficiency, breaking down tasks to use the right learning models, while grounding results via “context engineering” using RAG and MCP protocols to ensure only relevant and good quality results are produced.

Aside from that, you should be able to work independently prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, my name is Erick Chen and I’m a Head of Subdomain for Pickup, Delivery and Clearance domain within our IT Services (ITS) Express Solution business unit. I started my career at DHL IT Services back in 2018, when I took a role as Principal Architect in the DHL Express Network Operations domain. Gaining more hands-on experience with logistics business has always fascinated me, I was originally assigned to the Global Trade Services team as Architect. From there, I moved fast through the company ladder and soon landed a Team Manager role and eventually Head of Subdomain. My passion has always been in Architecture and even until today. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having talented members to onboard our great team!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.