BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain Uganda, we’re looking for…
Site Lead
Role Outline
Support of DSC growth agenda by building and maintaining profitable business unit -through managing the account P&L Building quality and trusted business relationships within the customer's leadership and operation teams Identification, assessment, pursuit and closure of additional organic growth with the customer. Pro-actively manage the renewal agenda and ensure the customer satisfaction is sustained.
Key Responsibilities
- Responsible for the P&L of the business unit to deliver on the agreed GP target                                                                                                                                                       Â
- Responsible for the operational delivery to the customer and organic growth of the business unit. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
- Responsible for delivery quality services and proactively address customer issues                                                                                                                                                 Â
- Coordinate the resolving of operational issues and push for process improvements                                                                                                                                                Â
- Lead and manage team; determine team structure, manpower planning, roles and performance targets in co-operation with GM and with functional leaders                                                                                                                                                    Â
- Evaluate performance and propose performance -based Incentive for direct staff                                                                                                                                                   Â
- Lead by example to reinforce behaviours associated with our culture (eg Respect & Results, Continuous Improvement, Employee Engagement)
- Responsible for KPIs and contract performance management                                                                                                                                        Â
- Responsible for stocks management and accountability. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
- Lead regular customer reviews                                                                                                                                   Â
- Responsible material Replenishment planning working together with Customer planning function                                                                                                                                   Â
- Ensure the site and operations always meet DHL standards                                                                                                                                            Â
- Responsible for H&S, Security and Quality & BCM aspects in all contract site locations working together with relevant SMEs.                                                                                                                                  Â
- Responsible for people & customer basics                                                                                                                                      Â
Qualifications & Experience                                                                                                                                                                                      Â
-  Degree in Engineering preferably in Electrical or Telecommunications, Procurement and Supply Chain Management and logistics.                                                                                                                                                      Â
- Certificates/diploma in Inventory Management will be added advantage                                                                                                                                                    Â
-    Any training in Safety will be added advantage                                                                                                                                                  Â
- Any training in finance for non-finance managers will be added advantage
- Strong understanding of Supply Chain and logistics businesses, knowledge of operations preferably in Technology and FMCG sectors                                                                                                                                                            Â
-  Alteast 3 years working experience in warehouse/ logistics preferably in leadership positions.                                                                                                                                                          Â
- Â Â Oracle / SAP and WMS Experience preferably JDAÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
-  Excellent Computer literacy and presentation skills                                                                                                                                                           Â
-  Proven experience in building and maintaining relationships.                                                                                                                                                         Â
-  Excellent communications skills and ability to work well under pressure.                                                                                                                                                                                                                                                                                                                                                                                                 Â
DPDHL Core Competencies & Skills
·        Maintains effective relationships with customers.
·        Develops and delivers high quality / innovative products, services or solutions.
·        Focuses on customer needs and gains their commitment.
·        Gains management / colleague support to meet customer needs.
·        Ensures strategies / plans are aligned and reflect others’ views.
·        Develops strategies / plans aligned to broader organizational strategy.
·        Communicates strategy.
·        Establishes clear, challenging and achievable objectives.
·        Aligns resources and the organization within own area of responsibility to achieve objectives.
·        Regularly reviews and communicates progress against objectives and adjusts as needed.
·        Champions continuous improvement and innovation.
·        Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
·        Provides employees, colleagues and business partners with candid and regular feedback.
·        Provides employees with development opportunities.
·        Supports employees with career opportunities.
·        Inspires others to develop themselves.
·        Conveys a clear sense of personal goals and values.
·        Actively seeks feedback to improve performance.
·        Develops new skills and modifies behaviors based on feedback.
·        Takes personal responsibility for career and development.
Languages
English - verbal and written.