Product Manager - Military veterans preferred

About us

Job location: India

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Change and Release Management: Oversee application changes from requirements to deployment and manage patch releases to production in collaboration with the L2AS team.

• Capacity and Vendor Management: Manage server capacities, plan for future customer onboarding, and coordinate fixes, solutions, and billing with various vendors, including periodic reviews.

• Standardization and Security: Provide standardized solutions across multiple WMS products, lead changes per organizational policies, and conduct security reviews and audits, collaborating with vendors to implement necessary fixes.

• Project Integration and Coordination: Drive integration projects across multiple products, manage country team changes for product stability, and organize technical resources to ensure timely project delivery.

• Collaboration and Conflict Resolution: Collaborate with various IT services, project management functions, and external customers to support projects while anticipating and resolving design conflicts across dependent initiatives.

• Specialist Knowledge and Best Practices: Lead the provision of specialist knowledge, analyze complex issues, benchmark opportunities, and introduce best practices to enhance IT consulting effectiveness and efficiency.

• Procurement and Financial Updates: Manage procurement processes, including purchase orders, and oversee new project onboarding and decommissioning updates from a finance perspective.

• Customer Support and Team Development: Support APAC regional WMS customer projects from a product perspective while fostering team deliverables, learning, and individual growth.

Requirements

• 5+ years of experience in WMS product management, with a focus on WMS or related technologies.
• Proven leadership skills with the ability to motivate and guide cross-functional teams.
• Strong strategic thinking and analytical skills.
• Experience in budget management and financial oversight.
• Knowledge of consulting practices and technology trends relevant to logistics and supply chain.
• Familiarity with risk management principles and practices.
• Proficiency in systems integration, design, and database management.
• Experience in software development, UX analysis, and design.
• Understanding of user acceptance testing and SDLC methodologies.
• Strong change management skills with a focus on business processes and strategy.
• Excellent project management and stakeholder management abilities.
• Strong influencing, feedback, and presentation skills.

Job application will close by 31 July 2025.