IT Manager - Military veterans preferred

Grade: RCS Grade K
Contract Type: Permanent (Full-Time)
Location: East Midland Gateway, Kegworth, DE74 2BB

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting-edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.

We're looking for an experienced IT Manager supporting the East Midlands Gateway Multiuser customer site. Operating from our site just outside of Castle Donnington, the IT Manager has responsibility for the IT Services delivered at site, ensuring all services, applications and IT infrastructure stays fully operational.

The IT Manager takes ownership of all on-site based IT services. You will provide strategic leadership to a team of Analysts and Senior Analysts while driving a culture of Continuous Improvement and the uplifting of innovation and digitalisation initiatives in line with the IT growth performance agenda. This role requires a hands-on approach in providing first line support with hardware, software & end-user requests and at the same time, the ability to lead all development activities and projects such as system implementations and upgrades.

?WHAT YOU'LL DO

• Managing the performance of the site-based IT systems (Blue Yonder Warehouse Management and core DHL IT systems) against SLA or OLA.
• Analyse requirements, advise on and project manage system improvements and updates.
• Coordination of daily IT activity and IT implementation activity within business area and ongoing support. You will be responsible for managing a team IT Analysts.
• Ensuring engagement of customer, business resources & delivery of results.
• Within this role, you will need to work with internal and external customers, suppliers, vendors and cross-functional stakeholders to collaboratively set exciting but realistic targets and define the action plans for achieving these aims following the business unit agenda.
• Effective coordination of resources and communications.

?WHAT YOU'LL BRING

• Drive Performance: Co-ordinate site-based IT activities, projects and implementations across the patch, ensuring operational impact is minimised
• Innovate: Work with site-based teams to identify areas of development to the IT services

• Lead with Purpose: Provide strategic leadership to site-based IT operations representing the IT agenda on site and manage and guide a team on IT Analyst.
• Ensure Compliance: Manage IT suppliers, products, solutions and service management to defined standards and SLAs
• Knowledge of Blue Yonder Warehouse Management (WMS) and Matflo (Warehouse Control System) and experience of core DHL IT Systems (DHL Link)

?WHY JOIN US?

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• Private Medical Insurance
• 25 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit to learn more

?WHO WE ARE

?We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

?BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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