Accounts Receivable Administrator (ZW) - Military veterans preferred

2025-07-15
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Harare
Zimbabwe

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Job Purpose


Administer cash reconciliations and activities to investigate and minimize credit risk and ensure effective delivery of reconciliation information to customers in line with internal and external policies and standards, regulations, and compliance requirements

Typical Business Titles


Accounts Receivable Administrator/Cash administrator/Cash controller

Differentiator

  • Apply broad theoretical job knowledge typically obtained through advanced education
  • Work is closely supervised

Key Tasks

  • Administer retail accounts reconciliation processes and activities to minimise risk and ensure timely payments with support and direction readily available as needed.
  • Administer DHL Retail accounts territory.
  • Perform a variety of administrative tasks relating to IRO accounts and reconciliations.
  • Understand and perform as per key reconciliations and financial accounting processes, methods and tools including metrics, standards and policies.
  • Identify and perform recurring issues for making service improvements.
  • Identify trends in issues and areas for service improvements that will deliver high quality and/or lower cost
  • Identify and highlight recurring issues for making service improvements
  • Support team members with less experience.

Key measurement methods

  • Achieve budget sales days outstanding (DSO)
  • Achieve better budget on >60 days as percentage of Accounts Receivable (AR)
  • Percentage of unallocated cash
  • Percentage of Unapplied Cash
  • TAT Score
  • Masterfile maintenance

Stakeholders

  • Explain facts, policies and practices related to job area
  • Support and interact with colleagues of own and other teams
  • Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibility

  • Individual contributor without direct responsibility for leading others

Skills


Collections, Invoicing, Accounts Reconciliation, Financial Reporting, Forecasting, Administrative support, Finance IT Systems, Compliance, DHL Financial Policies, Credit Risk, Credit Risk Management, Data Analysis, Inter-cultural sensitivity, Call Centers, Office Administration, IFRS, Internal Controls, CRM, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.

Qualifications & Key Requirements

Education Level

Bachelor’s Degree or equivalent experience/Part ACCA/CIMA/equivalent qualification

Experience Level

less than 2 years

 

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