2025-07-15
Harvard University
Other
/yr
employee
contract
Cambridge
Massachusetts
02138
United States
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join the Harvard Graduate School of Education?
The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu.
Job Summary:
Reporting to the Associate Director of the Teaching and Teacher Leadership (TTL) program, the Sr.
Coordinator will be responsible for triaging student-centered support, and operations including
admissions, academic requirements, advising communications, community building, and liaising with
HGSE’s student success teams (e.g. Office of Student Affairs) and TTL’s external partners (e.g.
Cambridge-Harvard Summer Academy) as needed. This position has an on-
campus presence most days.
Job Specific Responsibilities:
• Serve as a point of contact for students, answering routine questions, escalating more
concerning issues, and/or triaging to the appropriate student services support. Update Assocaite
Director and co-directors on a regular basis.
• Track students’ academic progress, including data analysis across the semester, bringing issues
of concern to the Associate Director and/or TTL Faculty Co-Chairs
• Under the direction of the Associate Director, manage and update TTL handbooks, guidelines for
fieldwork, CAP handbook, program policies and procedures
• With a focus on student wellness, plan and deliver comprehensive, student-centered programming
that builds community and supports student success including all logistics.
• With the Associate Director, build the program budget and track expenditures.
• Hire and manage payments for temporary staff
• Financial processing includes vendors, Pcard reconciliation, etc.
• Act as TTL liaison and administrative lead for the Cambridge-Harvard Summer Academy (CHSA)
experience, including logistical planning, hiring, scheduling, community building events, and
collaboration with TTL and CPS/CRLS faculty and staff
• In collaboration with the Admissions Office, coordinate the residency admissions process,
including timelines, materials, interview scheduling, and supporting committee meeting agendas;
participate in recruitment and yield events as needed
• Ensure accurate and timely communication with TTL team
• Under the direction of the Associate Director, support student engagement with PCE
• Manage communications updates, including Canvas sites, weekly newsletters, websites, HUB,
etc.
• Ensure community-building efforts are communicated and streamlined across other HGSE
administrative units (e.g., events not duplicated by multiple offices)
• Contribute to residential master’s program initiatives as needed
• Provides support and coverage for team members during surge capacity and as needed.
Working Conditions:
Physical Requirements:
Basic Qualifications:
Minimum three years of administrative experience required. Ability to work nights and
weekends to support programming and/or department required.
Candidates must submit a cover letter in addition to their resume to be considered.
Additional Qualifications and Skills:
• Strong organizational, technical, interpersonal, and communication skills
• Knowledge of Microsoft Office Suite, intermediate Excel skills.
• Attention to detail with a proven ability to take initiative and accurately manage
multiple projects independently and simultaneously
• Forward thinker, highly collaborative, with a can-do attitude; enjoys creating systems and
clarity in complex, novel situations
• Previous experience working in higher education supportive academic programs and students
strongly preferred
• Familiarity with frameworks or activities that support adult student success
• Previous experience with financial processing preferred.
• Prior experience in event coordination desired.
HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
We do this by:
• Hiring and retaining staff reflecting the diversity of those we serve;
• Providing employees opportunities to learn, grow, and be challenged;
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation;
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion;
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment
We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.
Work Format Details
This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 056. Please visit? Harvard's Salary Ranges? to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
Work Format Details
This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 056. Please visit? Harvard's Salary Ranges? to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
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