2025-07-15
Harvard University
Other
/yr
employee
contract
Cambridge
Massachusetts
02138
United States
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join the Harvard Graduate School of Education?
The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu.
Job Summary:
The Enrollment Services Coordinator supports the Sr. Associate Registrar in managing registration processes, student records, and communication strategies. As the main customer service staff, this position is responsible for managing the front desk and providing in-person support to students, faculty, and staff. The Enrollment Services Coordinator ensures a high standard of service delivery and compliance with academic policies, while playing a crucial role in supporting the efficient operation of the registrar's office. Additionally, this position collaborates with the Academic Planning Coordinator and cross-trains to provide mutual support during peak times. This role has an on campus presence most days.
Job Specific Responsibilities:
Key Responsibilities:
Basic Qualifications:
Minimum 3 years of related experience. Overtime may be required during peak periods, including working nights and weekends on occasion.
Any candidate wishing to be considered must supply a cover letter in addition to their resume.
Additional Qualifications and Skills:
Bachelors degree preferred; Excellent organizational skills with particular ability to prioritize work in an environment with multiple and conflicting interests; Excellent analytical, interpersonal, and communication skills; Demonstrated ability to work effectively both in a team environment, as well as independently with minimal supervision; Ability to handle complex and confidential information with discretion; Strong background using Microsoft Office suite (including Excel, Access and Outlook); Commitment to high standard of customer service; Creative problem solving ability. Experience using student information systems, preferably PeopleSoft; Experience using relational databases.
HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
We do this by:
• Hiring and retaining staff reflecting the diversity of those we serve;
• Providing employees opportunities to learn, grow, and be challenged;
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation;
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion;
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment
We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.
Work Format Details
This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 054. Please visit? Harvard's Salary Ranges? to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
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