Medical Scheduling Coordinator - Military veterans preferred

Genex Service LLC


Medical Scheduling Coordinator

US--Remote

Job ID: 25-18160
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Location: Remote

Pay: $20/hour

Job Overview: We are seeking a detail-oriented and customer-focused Medical Scheduling Coordinator to join our team. The ideal candidate will be responsible for coordinating medical services, locating providers, and negotiating rates to ensure timely and efficient delivery of care to our clients.

Key Responsibilities:

• Locate and coordinate with providers to fulfill medical orders (e.g., wheelchairs, in-home services, DME, diagnostic studies, physical medicine, and home health aids)
• Negotiate rates with out-of-network providers to secure necessary services
• Schedule medical appointments and services accurately and efficiently
• Provide excellent customer service to clients, insurance carriers, provider offices, attorney offices, and injured workers
• Maintain clear and accurate documentation of all interactions and scheduling activities
• Communicate effectively between various stakeholders to ensure smooth service delivery
• Adhere to company policies and procedures while maintaining patient confidentiality

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 1-3 years’ experience in a customer service role required
• 1-3 years’ experience in a medical/healthcare, worker’s compensation, or insurance field preferred
• Basic understanding of medical terminology/coding or medical billing practices preferred
• Familiarity with healthcare regulations and compliance requirements
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proficiency in Microsoft Office Suite and scheduling software
• Ability to work independently and as part of a team
• Detail-oriented with a focus on accuracy

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